- Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer homes and places of business.
- Complete Midco First Time Right Broadband I certification within 90 days of hire. Consistently apply First Time Right principles in all aspects of work.
- Troubleshoot and repair services from tap to Customer Premise Equipment (CPE), and signal leakage repairs.
- Maintain records, including daily logs and gas sheets.
- Record all required information on work orders, surveys, and referrals.
- Promote cable, internet, and other Company services and educate customers on the proper use of Midco's services, including how to add additional services, access help online, channel lineups, and proper equipment usage.
- Ensure proper signal levels and picture quality on all television sets; clear the premises of all debris and materials after the installation is complete.
- Appropriately manage difficult or emotional customer situations and respond promptly to customer needs.
- Respond to requests for service and assistance in a timely manner.
- Perform on-call duties as required.
- Possess knowledge of Midco's safety program (Target Zero), practice and enforce safety rules and procedures; operate all equipment in a safe manner.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Adhere to Midco's privacy guidelines to ensure each customer's privacy.
- Maintain regular attendance as required by your position.
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
- Support the mission, vision, and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
- Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
- Multi-task without loss of efficiency or composure.
- Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer and leadership.
- Adhere to and actively follow Midco policies and procedures.
- Perform other duties as assigned.
- HS Diploma/G.E.D. required.
- Maintain a current and valid driver's license and good to excellent driving record. A DUI within the last 5 years disqualifies you from employment in this position.
- The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 84 lbs.
- The noise level in the work environment is moderate to loud.
- While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
- In-person visits to a customer's home or place of business are normal in the performance of this job. Specific abilities required include accessing a customer's home or place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, as business demands.
- Must be able to climb poles, ladders, and other structures with proper equipment.
- Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
-
Field Technician
1 week ago
Midco Wahpeton, United States$20 per hour No experience needed PAID training Join our team as a Field Tech - where your Midco career goes from there is up to you Career advancement with pay increases including quarterly bonuses Free and discounted fiber internet & cable tv. Competitive pay and benefits. Comp ...
-
Quantum Ventures Wahpeton, United StatesAbout Lufthansa Technik AG in Wahpeton · Lufthansa Technik is the world's leading provider of maintenance, repair, and overhaul services, as well as modifications in the aviation industry. With more than employees and over 30 international subsidiaries, the Lufthansa Technik Grou ...
-
Tier 1 Computer Technician
3 weeks ago
Digital Guru Wahpeton, United StatesJob Title: Tier 1 Computer Technician · Compensation: $ $22.00/Hour · Reports to: Service Manager · Department: Service and Support · Job Description: · This Tier 1 Technician role is primarily responsible for imaging, cloning and initial setup of customer computers utilizing ind ...
-
Electrician
1 week ago
Minn-Dak Farmer's Cooperative Wahpeton, United StatesJob Description · Job DescriptionSummary · This position assists in performing instrumentation, industrial computer, and electrical maintenance and construction as directed. This position reports directly to the Electrician Foreperson. · Principal Working Relationships · Supervis ...
-
Direct Hire Electrician
1 week ago
Doherty Staffing Solutions Wahpeton, United States Full timeCalling all Wahpeton job seekers Bring your electrical skills & talents to this Electrician job Doherty Staffing Solutions is partnering with a leading agricultural company in Wahpeton, North Dakota. We are seeking candidates for an Electrician position. This role performs electr ...
-
land surveyor-in-training
3 weeks ago
Fischer Land Surveying & Engineering Wahpeton, United StatesJob Description · Job DescriptionLOCATION OF POSITION: LANGDON, NORTH DAKOTA · Fischer Land Surveying & Engineering of Langdon, ND is looking for a motivated self-starter who is looking to join our team with the possibility of advancement within our company. We primarily serve NE ...
-
Direct Hire Electrician
6 days ago
Doherty Wahpeton, United StatesCalling all Wahpeton job seekers Bring your electrical skills & talents to this Electrician job Doherty Staffing Solutions is partnering with a leading agricultural company in Wahpeton, North Dakota. We are seeking candidates for an Electrician position. This role performs electr ...
-
Journeyman Electrician
1 week ago
Doherty Staffing Solutions Wahpeton, ND, United States Full timeBring your electrical skills & talents to this Electrician job Doherty Staffing Solutions is partnering with a leading agricultural company in Wahpeton, North Dakota. This role performs electrical maintenance and construction and assist in performing instrumentation, industrial c ...
-
Direct Hire Electrician
1 week ago
Doherty Staffing Solutions Wahpeton, United StatesJob Description · Calling all Wahpeton job seekers Bring your electrical skills & talents to this Electrician job Doherty Staffing Solutions is partnering with a leading agricultural company in Wahpeton, North Dakota. We are seeking candidates for an Electrician position. This ro ...
-
Service Operations Coordinator
1 week ago
Vertin Wahpeton, United StatesJob Description · Job DescriptionJoin Digital Guru as a Service Operations Coordinator. This opportunity plays a crucial role in coordinating and prioritizing service requests from clients and ensuring timely resolution by dispatching technicians or support personnel as needed. T ...
-
Instrument Technician
1 week ago
Minn-Dak Farmer's Cooperative Wahpeton, United StatesJob Description · Job Description$1,000.00 SIGN ON BONUS · Summary · This position assists in performing instrumentation, industrial computer, and electrical maintenance and construction as directed. · Principal Working Relationships · Supervisor: Instrumentation/Industrial Compu ...
-
Emergency Medical Technician in
4 days ago
Velocity Ventures Campbell, MN, United States Freelance**German Red Cross** · **Lüdenscheid Emergency Services GmbH** · The German Red Cross in Lüdenscheid has a tradition of over 150 years. Currently, around 100 full-time employees and 220 volunteers are dedicated to serving the German Red Cross in and around Lüdenscheid. We are sup ...
-
Phoenix Innovations Rothsay, United StatesWe are looking for you Rothsay, the number one company in LED conversion of floodlight systems in Amberg, Bavaria, is seeking a technician (m/f/d). Diligent, technically competent, and team-oriented. 3-4 days/week, with overnight stays throughout Bavaria. Interest in football is ...
-
Service technician
3 weeks ago
Nexus Innovations Tintah, United StatesWho are we? We are constantly searching for motivated and dedicated employees for our renowned client companies. We are looking for individuals who are ready to take on new challenges and showcase their knowledge and skills in various industries. Whether you are at the beginning ...
-
Entry-level Service Technician"
4 days ago
Apex Dynamics Comstock, United StatesReference: To strengthen our team, we are looking for a full-time service technician (m/f/d) for our Cottbus branch as soon as possible for the drying technology department. · Your responsibilities: · Setting up and dismantling our equipment in the field of water damage restorati ...
-
Diesel Mechanic
1 week ago
Titan Machinery, Inc. Fergus Falls, United StatesTitan Machinery is adding a Service Technician to our team As a Case IH Diesel Mechanic, you will be a valued member of Team Titan by: This position is a great fit for your career if you: Taking Care of Our Customers: Perform machinery diagnostics, Diesel Mechanic, Diesel, Field, ...
-
Travel Nurse RN
1 week ago
Titan Nurse Staffing Fergus Falls, United StatesJob Description · Titan Nurse Staffing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Fergus Falls, Minnesota. · Job Description & RequirementsSpecialty: Labor and Delivery · Discipline: RN · Start Date: 06/24/2024 · Duration: 13 weeks · 40 hours per ...
-
Border States Paving, Inc. Fergus Falls, United StatesJob Description · Job DescriptionBorder States Paving is seeking a Construction GPS Technician/Surveyor for Highway Construction. The technician will be an essential crew member for various aspects of the construction process for multiple projects in North Dakota and South Dakota ...
-
para educator
2 weeks ago
Lakes Country Application Consortium Fergus Falls, MN , USA, United StatesPosition Type: · Support Staff/Para educator · Date Posted: · 3/21/2024 · Location: · Fergus Falls Public Schools · District: · Fergus Falls Public SchoolsThe Fergus Falls School District is seeking to fill a para educator position (staff & computer food service) at McKinley Scho ...
-
para educator
2 weeks ago
Fergus Falls Public Schools Fergus Falls, MN , USA, United StatesPosition Type: · Support Staff/Para educator · Date Posted: · 3/21/2024 · Location: · Fergus Falls Public SchoolsThe Fergus Falls School District is seeking to fill a para educator position (staff & computer food service) at McKinley School for the school year. This position is f ...
Field Technician - Wahpeton, United States - Midco
Description
$20 per hour No experience needed PAID training Join our team as a Field Tech - where your Midco career goes from there is up to you Career advancement with pay increases including quarterly bonuses Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided.
Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you.
JOB PURPOSE:
Field Technicians perform basic service installations, disconnects and changes for residential and business customers.
Our field technicians drive a company vehicle and wear company clothing. As a Midco team member, you will enjoy free internet and cable; competitive benefits & pay; quarterly incentives; progressive career opportunities with pay increases; and training & advancement opportunities
Visit to learn about employment opportunities and apply today.
KEY FUNCTIONS:
Midco:
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
