Program Associate, Youth Program Quality - Washington, United States - The Forum for Youth Investment

Description

Forum Main Office

Eastern Avenue, NW
Washington, D.C. 20012


Phone:
Position Description

Program Associate

David P. Weikart Center for Youth Program Quality

The Forum for Youth Investment


TITLE:
Program Associate


SUPERVISOR:
Director, Statewide Quality Improvement Systems


PURPOSE:
The Program Associate is a pivotal member of the Forum's Youth Program Quality

Improvement team, providing planning, coordination, and logistics-related expertise

that supports our system-building, training, coaching, and technical assistance

efforts focused on continuous improvement and youth program quality. The

follow through on a range of tasks that support organizational efficiency and

excellence.

Organization & Background

Founded in 1998, the Forum for Youth Investment is a national nonprofit, nonpartisan "action tank" with the
mission of advancing equitable youth opportunities and outcomes through quality improvement capacity
- building and policy action across systems and sectors. Our vision is that all young people reach their fullest
potential - in education, work, and life.

The Forum is a thriving organization with a budget of $11 million, a growing staff of nearly 50, and
headquartered in Washington, DC. The Forum overall is funded by a mix of foundations, corporations, and a

In 2008, the Forum created the David P. Weikart Center for Youth Program Quality to strengthen programs
and adult practice by building the capacity of public and private agencies to implement quality improvement
and performance systems that simultaneously foster professional learning and whole-child development.
Through the evidence-based Youth Program Quality Improvement (YPQI) approach, the Weikart Center helps
youth-serving systems build the safe, supportive, interactive, and engaging environments that are
foundational to youth development. From data-driven tools to expert training workshops, we equip leaders
who serve young people with the positive youth development and SEL-informed resources they need to
create a culture of continuous improvement for staff and for youth.

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Position Responsibilities

The Program Associate will work closely with members of the Equitable Continuous Quality Improvement

Teams to support our customers and field facing projects focused on improving youth program quality in

youth development systems. The role is primarily focused on project support and coordination with

specific responsibilities including but not limited to the following:

• Work closely with project leaders to manage a range of project management and logístical tasks

that support the delivery of high-quality consultation, technical assistance, coaching and training
workshops for our field partners and customers.

• Utilize project management tools to build individual customer project plans and support project

management throughout duration of contracts through tracking of service delivery tasks.

• Collaborate with the operations team to coordinate logistics for online trainings, learning

communities, and meetings through the online training portal, Teams, and Zoom.

• Coordinate between staff leads, Weikart Center trainer/coaches, and customers to support

execution of project deliverables.

• Support management of internal and external data systems, such as Scores Reporter and

MiRegistry, including monitoring and responding to help desk inquiries, opening courses for
registration, and supporting customers' Scores Reporter accounts.

• Maintain, update, and disseminate records related to customers, projects, and trainings, ensuring

that they are up-to-date and accessible.

• Contribute to research, evaluation, and record keeping projects through data entry and basic data

summary with a high attention to detail.

• Complete online training audits for statewide, regional, and local customers.
• Collaborate with operations team and project leads to ensure that audits are completed in a timely

and accurate manner for contract-based deliverables.

• Support directors and/or project leaders with scheduling and task management, including

customer and stakeholder outreach and follow-up, and contract management support.

• Contribute to unit and organizationwide priorities and special projects

Performance/Character Requirements

We are looking for colleagues eager to be on a career path that involves continuous learning and growth.

Team members across all levels of the Forum engage with one another and foster the development of others

to achieve a high level of competency in these characteristics and leadership qualities:

• Manages Self
• You ask for feedback on impact of your behavior on others. You identify and follow

through on actions in response to constructive feedback. You honestly assess your own strengths
and know what weaknesses need support.

of - Leads Courageously - You act courageously to make changes that will improve the organization. You

consistently drive to successful outcomes and sta