Administrative Assistant - Washington, United States - Howard University

Howard University
Howard University
Verified Company
Washington, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

BASIC FUNCTION:

SUPERVISORY ACCOUNTABILITY:
Involves no responsibility or authority for the direction of others.


PRINCIPAL ACCOUNTABILITIES:

  • Greets students as well as internal and external stakeholders.
  • Greeting patients and visitors in person or on the telephone, and answering or referring inquiries
  • Managing administrative tasks for the medical team
  • Scheduling patient appointments according to doctor's availability
  • Processing payments for immunizations
  • Handling patient emergencies within scope of practice
  • Answers phone lines and directs calls as appropriate.
  • Assumes the checkin and checkout process.
  • Sets and monitors appointments.
  • Follows up with students within scope of responsibility.
  • Receives incoming mail, packages, and notices. Duplicates and distributes information, and notices to members of the department.
  • Maintains department files and filing system, both hard copies and computerized files as well as front office papers and ensure adequate inventory.
  • Maintains bulletin board, posts notices and keeps information current.
  • Other job duties as assigned.

CORE COMPETENCIES:

  • Familiarity with office practices and secretarial science.
  • Skill in the use of proper grammar, punctuation, spelling, business correspondence, composition and format.
  • Communicate effectively orally and in writing with a diverse population.
  • Ability to establish and maintain effective and harmonious work relations with faculty, staff, students, and the public.

MINIMUM REQUIREMENTS:
High School diploma or GED and 1-2 years of responsible secretarial experience. Vocational or other technical school, training or apprenticeship beyond HS may be substituted for work experience.
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