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Team Leader, Commercial
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Team Leader, Commercial
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Team Leader, Commercial
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Team Leader, Commercial - Albany, United States - Phoebe Putney Health System
Description
JOB SUMMARYCoordinates and supervises the Commercial Billing and Denials Follow Up areas. Responsible for the hiring, training and disciplinary procedures of the teams under the direction of the Patient Account Director.Responsible for training staff and maintaining computer systems on Third Party Insurance rules and regulations updates related to billing and follow-up functions.
Responsible for collection activities on accounts that involve legal or quasi-legal efforts as well as accounts that have specific laws directing the process for Phoebe Putney Memorial Hospital.
Maintains adequate staffing of the department and provide direct support when required.Maintains supplies and equipment necessary to operate the department and monitor costs associated with area operation within established budget guidelines.
GENERAL REQUIREMENTSAdheres to the hospital and departmental attendance and punctuality guidelinesPerforms all job responsibilities in alignment with the core values, mission and vision of the organizationPerforms other duties as required and completes all job functions as per departmental policies and proceduresMaintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.Must have a general understanding of accounting principles, and the Federal Income Tax Code.
WORKING CONDITIONSGeneral environment:
Works in a well-lighted, air-conditioned area, with moderate noise levels.
May be exposed to high noise levels and bright lights.
May be required to change from one task to another of different nature without loss of efficiency or composure.
Periods of high stress and fluctuating workloads may occur.
May be scheduled as needed including overtimeQualificationsEDUCATION REQUIREMENTS2 year / Associate Degree in Business Administration or related field (Required)4 year / Bachelor's Degree in Business Administration or related field (Preferred)
EXPERIENCE REQUIREMENTS- 5 years supervision (Required)- 5 years revenue cycle in a healthcare environment, preferably acute and sub-acute care hospital setting (Required)CERTIFICATIONS AND LICENSURESRequired Certifications/Licensures:
Certified Patient Account Representative (CPAR)GENERAL SKILLSOrganizationalSkillsCommunication SkillsInterpersonal SkillsCustomerRelationsMathematicalAnalyticalGrammar / SpellingRead / Comprehend Written InstructionsFollow VerbalInstructionsBasic Computer SkillsMicrosoft Office SuiteGeneral ClericalSkillsAbility to coach and develop personnelMust have knowledge of MedicalTerminology and Third Party Insurance CarriersMust have knowledge of ThirdParty Insurance CarriersMust have knowledge of Medical Terminology and ThirdParty Insurance CarriersThorough understanding of HCPCS, CPT, diagnosis codesand revenue codesA proven track record in effective problem solving, analyticalability and strong leadership skills requiredSelf-starter with a high degreeof organizational and motivational skills.
PHYSICAL REQUIREMENTSHave near normal vision - Clarity of vision (both near and far), ability to distinguish colorsHave good - manual dexterity and eye-hand-foot coordinationAbility to perform - repetitive tasks/motionPHYSICAL DEMANDSStanding - Occasionally within shift (1-33%)Walking - Occasionally within shift (1-33%)Sitting - Continuously within shift %)Bending/Stooping - Occasionally within shift (1-33%)Twist at waist - Occasionally within shift (1-33%)Lift/carry > 20 lbs with assistance - Occasionally within shift (1-33%)#J-18808-Ljbffr
