Specialized Trainer - Montpelier, United States - Aurora Enterprises

Description

For our location Avedo Essen, we are looking for you as a specialist trainer (m/f/d) for customer service in a full-time position.

Your benefits ✓ secure job and permanent employment in full-time ✓ payment of company savings benefits ✓ internal training programs and personal development opportunities ✓ numerous employee discounts (e.g. online shops, travel portals, events, etc.) ✓ regular team events and a pleasant working atmosphere

Your tasks ✓ development of e-learning, training, and coaching programs, as well as exchange with other trainers ✓ planning and implementation of trainings (conveying technical content) ✓ identification of strengths and weaknesses through on-the-job coaching ✓ quality assurance and professional development of employees ✓ active support in improving project results ✓ analysis and reporting of training results

Your profile ✓ experience in planning and implementing training content ✓ professional experience as a trainer in a call center ✓ MS Office skills (Excel, PowerPoint, Outlook) ✓ analytical thinking and judgment as well as organizational and negotiation skills ✓ professional communication skills (e.g.

in the areas of rhetoric, moderation, knowledge transfer) ✓ empathy and enjoyment in supporting colleagues in their development

Looking for a new job? Then Avedo Essen is your new employer.

We are specialists in dialogue marketing and with our 22 call centers in Germany and Europe, we manage the direct contact between companies and customers.

Are you interested? Then we should definitely get to know each other. We look forward to your online application.

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