Shuttle Driver - Humble, United States - Fast Park & Relax

Fast Park & Relax
Fast Park & Relax
Verified Company
Humble, United States

5 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

FULL-TIME ONLY We are not hiring for part-time schedules at this time.

Our Drivers typically make $15-$18 an hour with their hourly wage, plus cash tips.

Shift is 5AM - 1PM.

Work Days / Monday, Tuesday, Friday, Saturday, & Sunday

Off Days / Wednesday & Thursday

Position is Hourly PLUS TIPS

Requirements:

Valid Driver License


At Least 21 Years of Age
- _Good Customer Service Skills _


Position Summary:

Responsible for providing prompt, safe, and courteous transportation of customers between the parking facility and the airport.


Key Responsibilities:


  • Provides quick and pleasant customer courtesy, service, and satisfaction
  • Assists any specialneeds customers, such as physically challenged customers
  • Follows all established procedures for Shuttle Drivers, including pretrip inspections, designated routes, accurate recordkeeping, and regular, effective radio communication
  • Maintains accurate familiarity with the airport terminals and general area in order to answer questions and provide helpful information to our customers
  • Maintains a clean, pleasant, and calm environment inside the shuttle (including but not limited to, windows rolled up, companyapproved audio/video playing, interior lights on, no air freshener spraying, no items on the dashboard, and no food on the shuttle)
  • Cooperates with all team members to provide the best possible service to all internal and external customers
  • Complies with all applicable Federal, State, and Local regulations and requirements governing, including Department of Transportation
  • Keeps all areas of shuttle clean (including shuttle interior and windows)
  • Complies with all uniform and appearance guidelines
  • Follows all company policies and procedures as set forth in the Employee Handbook
  • Performs additional duties as reasonably requested by Management, especially during downtime

Knowledge, Skills, & Experience Required:


  • High school education or equivalent
  • Previous driver and/or customer service experience
  • Good driving record as reported by the Department of Transportation is essential
  • Ability to lift up to 75 pounds
  • Successful completion of Shuttle Driver Training Module
  • Currently holds, or is able to obtain, all applicable licenses on badges as required by governing authorities to operate a commercial vehicle, including a valid driver's license

DRIVER STANDARDS

  • Always work as a team
  • Respect your coworkers and managers
  • Think positively and strive to achieve excellence
  • Come to work with a positive attitude and sunny disposition, ready to help
  • Be responsible and always give 110% Be honest, have integrity, and remain loyal
  • Go out of your way to make guests and coworkers feel special
  • SMILE when a guest is within 10 feet of you; warmly greet a guest who is within 5 feet of you
  • Accurately guide/inform guests on anything they may be unsure of, such as Relax for Rewards, local attractions, and directions
  • Maintain a professional appearance at all times
  • Ensure your uniform is clean and crisp with your name tag visible
  • Always wear your company issued uniform
  • Always wear khaki pants and tennis shoes
  • Keep your uniform free of accessories
  • Females may wear two earrings in each ear (no dangles, no large hoops); men may wear one stud in one ear
  • No visible profane tattoos
  • Maintain a clean, clutterfree shuttle, with your nameplate displayed and all components in full working order at all times
  • Always complete a pretrip inspection prior to driving
  • Always report nonworking components to your manager
  • Always take care of personal needs before you board the shuttle
  • Warmly greet and welcome every guest on to your shuttle at the door or right outside the shuttle
  • Offer each guest a Good Morning/Afternoon/Evening as they arrive
  • Offer a farewell greeting as they depart
  • Always offer to assist customers with their luggage
  • Ensure every guest is provided with a neatly written locator slip (where applicable)

Please note, this job posting/description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.


Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

In addition to federal law requirements, the Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Company expressly prohibits any form of workplace harassment based on race, color, reli
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