Front Desk Concierge - Port Chester, United States - Gia security

Description

Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team.

As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors.

If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:

• Greet guests and provide them with a warm welcome
• Checkin and checkout guests efficiently and accurately
• Answer phone calls and respond to inquiries in a timely manner
• Assist guests with reservations, room assignments, and special requests
• Provide information about hotel amenities, local attractions, and dining options
• Handle guest complaints or concerns with professionalism and empathy
• Maintain a clean and organized front desk area
• Assist with event planning and coordination as needed
• Transcribe messages accurately and relay them to the appropriate staff members
• Manage calendars and schedule appointments as requested

Skills:

• Proficient in using phone systems and handling multiple lines
• Strong clerical skills with attention to detail
• Previous experience working at the front desk or in an office setting is preferred
• Excellent phone etiquette and customer service skills
• Ability to handle difficult situations with patience and professionalism
• Basic event planning knowledge is a plus
• Ability to transcribe messages accurately
• Strong calendar management skills
• Computer literacy, including proficiency in Microsoft Office Suite

We offer competitive pay based on experience. This is a full-time position with opportunities for growth within the company.

If you are passionate about providing exceptional customer service and enjoy working in a dynamic environment, we encourage you to apply.

Please submit your resume highlighting your relevant experience.


Job Type:
Part-time


Pay:
$16.00 per hour

Expected hours: 16 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Weekends only

Experience:

• Customer service: 1 year (preferred)

Ability to Commute:

• Port Chester, NY (required)

Ability to Relocate:

• Port Chester, NY: Relocate before starting work (required)

Work Location:
In person