Automotive Service Advisor/writer - Arlington Heights, United States - Arlington Heights Chrysler Jeep Dodge Ram

Arlington Heights Chrysler Jeep Dodge Ram
Arlington Heights Chrysler Jeep Dodge Ram
Verified Company
Arlington Heights, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

The Ed Napleton Automotive Group is looking for our next
Automotive
Service
Advisor. Located at
Arlington Heights Chrysler Dodge Jeep Ram the
Automotive Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations.

You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer's vehicle in top shape.


_ The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide._

What We Offer:

- ** $55,000-$80,000 per year
- based on experience and performance**:

  • Medical, Dental, and Vision Insurance
  • 401k and additional benefits
  • Accrued Vacation Time
  • Discounts on products, services, and vehicles
  • Extensive and ongoing training with specialists

Responsibilities:


  • Work with customers to ensure we meet and address all vehicle maintenance needs
  • Write repair orders for customers with full transparency of cost and time estimates
  • Provide exceptional and timely communicationkeeping customers updated throughout the process
  • Communicate frequently with Technicians and Parts to ensure timely completion of work
  • Exhibit a positive attitude and strong work ethic with customers and coworkers.
  • Utilize cutting edge Fixed Operations Technology

Job Requirements:


  • Exceptional Customer Service Skills
    required:
  • Tech Savvy
- able to learn and utilize technology-
preferred:

  • Previous Automotive Service Advisor Experience**:
- preferred****_We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws_
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