Operations Manager - Oceanside, United States - MV Transportation

MV Transportation

Verified Company

Oceanside, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

Responsibilities:

MV Transportation is seeking an
Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans.

The Operations Manager will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

The Operations Manager is primarily responsible for but not limited to:

Effectively manage ontime performance and driver availability.
Effectively manage all call center functions.
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Contributes to maintain the safety culture of the division.
Maintain client contact routinely to meet or exceed expectations.
Assist with conducting periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Implement, promote and adhere to company policies and procedures.
Participates in location labor and employee relations activities.

Qualifications:

Talent Requirements:

Must have five (5) to seven (7) years of management experience in a similar sized fixed route environment.
Must be able to work independently and have strong written and verbal skills.
Knowledge of the contractual obligations is a must to perform this job correctly.
Knowledge of company policy assures that the direct reports are using consistent measures to assess a drivers' activity.
Managing within a Union environment.
Experience managing in a fast paced environment.

Salary Range:
$87,931 - $94,016

appcast