Housekeeper - Matthews, United States - MCR Hotels

MCR Hotels Matthews, United States

3 weeks ago

Tourism / Travel / Hospitality

Description

Housekeeper

Hampton Inn Matthews, 9615 Independence Pointe Parkway, Matthews, North Carolina, United States of America
Req #5444

Wednesday, February 21, 2024

The

Housekeeper

at the

Hampton Inn by Hilton Charlotte Matthews

is primarily responsible for cleaning and preparing attractive guest rooms, hallways, and public areas in the hotel.

ESSENTIAL FUNCTIONS
Follow company and brand procedures in the cleaning and preparation of guest rooms.

Complete all pre-cleaning duties such as stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up.

Remove all trash and dirty linen from guest rooms.

Ability to do repetitive duties such as bed making and bathroom cleaning.

Replacing bed linens and replenishing guest room supplies.

Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department.

Interact with guests and team members in a friendly, service-oriented manner.

Maintain regular attendance as required by scheduling.

Maintain company and brand standards of personal appearance and grooming.

Thoroughly clean and restock the required number of guest rooms as assigned per shift.

Complete any special requests made by guests or other departments on the behalf of guests.

Report any maintenance issues or lost and found items to supervisor or manager.

Perform other duties as assigned.

MINIMUM QUALIFICATIONS
Must have a positive attitude and willingness to learn.

Must have the ability to communicate effectively and clearly.

Strong attention to detail.

Physical ability to stand/walk the entire shift and perform repetitive motions.

Ability to work well in stressful, high-pressure situations.

Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.

Must be able to convey information and ideas clearly.

Must have a desire to serve all guests.

Must be 18 years of age or older to perform this job.

PREFERRED QUALIFICATIONS
Experience cleaning in a hotel or a related field.

Our Company

MCR is the

3rd-largest hotel owner-operator

in the United States.

Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.

MCR has a

$5.0 billion portfolio

of

148 premium-branded hotels

containing more than 22,000 guestrooms across

37 states and 106 cities .

MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.

MCR was named

one of

Fast Company 's 10 Most Innovative Travel Companies of 2020 .

MCR is a three-time recipient of the

Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the

Hilton Legacy Award for Top Performer .

For the TWA Hotel at New York's JFK Airport, MCR won the

Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What's in it for you?

Hotel Discounts

Weekly Pay

Paid Time Off

Retirement Options

Referral bonuses

Career advancement & upward mobility

Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Other details

Job Family
Hotels

Pay Type
Hourly

Min Hiring Rate
$12.00

Max Hiring Rate
$14.00

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