Housekeeper - Charlotte, United States - Drury Hotels Company, LLC

Drury Hotels Company, LLC Charlotte, United States

3 weeks ago

Description

Starting pay $16.37 per hour

Property Location:
6920 Northlake Mall Drive - Charlotte, North Carolina 28216

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results
Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Forbes' Best Midsize Employers

BASIC FUNCTION & JOB DUTIES:

Performs a variety of hotel housekeeping services to maintain clean guest rooms according to established standards. Visually inspects rooms to assist in identifying maintenance items needed. Assists guests whenever possible by providing linens, terry, amenities or providing information as requested. May be asked to assist in laundry / cleaning public space when needed.

Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to follow verbal and written directions. Requires thorough knowledge of cleaning procedures as well as cleaning supplies. Requires ability to work without direct supervision. Provides excellent customer service.

Rise. Shine. Work Happy.

Hiring Immediately

Starting pay $16.37 per hour
Ubicacin de la propiedad
6920 Northlake Mall Drive - Charlotte, North Carolina 28216

Haces parte de Drury Hotels.

Conseguir un trabajo es solo el comienzo. Encontrar un lugar al que perteneces es lo que realmente importa. Quin eres y lo qu haces marca la diferencia en Drury Hotels. Hay un lugar para ti aqu hoy y maana.

LO QUE PUEDES ESPERAR DE NOSOTROS:

Mucho. Mucho. Ms.

Al igual que nuestros huspedes merecen ms, t tambin merece ms. Ser valorado por lo que haces y por lo que eres...y bien compensado por todo lo que logras.

Crecimiento de la Carrera- Tutora, formacin en varias formas, planes de desarrollo, capacitacin de gestin, y ms: el 60% de puestos de gestin se promovidos internamente.
Vida Laboral - Cuentas de gastos flexibles, un programa de asistencia a los miembros del equipo, tiempo libre pagado, y descuentos en hoteles.
Incentivos - Bonificaciones trimestrales (itenemos xito juntos)-compartidos por todos en funcin de los resultados del hotel.
Salud y Bienestar - Seguro mdico, dental, visin, medicamentos, vida, y discapacidad.
Galardonado - Clasificado como uno de los Mejores Empleadores de Tamao Medio de Forbes y el ms alto en Satisfaccin de los Huspedes entre las Cadenas de Hoteles Medios Superiores por J.D. Power 16 aos consecutivos (ies un rcord).
Jubilacin - Plan de 401(k) igualado por la empresa.

Lo que hars:

Mantener un ambiente limpio y positivo para los huspedes y compaeros de equipo.
Garantizar experiencias excepcionales y positivas para nuestros diversos miembros del equipo y los huspedes.
Realizar varios servicios de limpieza del hotel para mantener las habitaciones limpias de acuerdo con las normas establecidas.
Inspeccionar visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
Ayudar a los huspedes proporcionndoles ropa de cama, toallas, comodidades, o informacin cuando lo soliciten.
Garantizar una experiencia excepcional para los huspedes brindando un servicio amable y corts con una actitud de Servicio +1.

Lo que esperamos de ti:

Con tu espritu emprendedor y tu personalidad nica, brillars en los hoteles Drury.
Buscamos miembros del equipo de limpieza con actitudes positivas y estas calificaciones.
Conocimientos exhaustivos de los procedimientos y suministros de limpieza.
Capacidad de trabajar de forma independiente (sin supervisin directa) y seguir instrucciones (verbales y escritas).
Tener una actitud positiva y resolutiva.
Dedicacin a brindar un servicio excelente al cliente.

FUNCIONES BSICAS Y TAREAS LABORALES:

Realiza una variedad de servicios de limpieza del hotel para mantener limpias las habitaciones de los huspedes de acuerdo con las normas establecidas.
Inspecciona visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
Ayuda a los huspedes siempre que sea posible proporcionndoles ropa de cama, toallas, comodidades, o informacin que soliciten.
Se te puede pedir que ayude en la lavandera/ limpiar los espacios pblicos cuando sea necesario.
Asegura una experiencia excepcional para los huspedes brindando un servicio amable y corts al descubrir y responder de manera rpida y eficiente a las solicitudes, consultas, y quejas con una actitud de Servicio +1.
Contribuye a mantener un ambiente de trabajo positivo en todo momento para nuestros diversos miembros de equipo y huspedes.
Drury Hotels estn abiertos los 7 das de la semana y nuestros das ms ocupados son los fines de semana (los sbados y domingos).
Trabajar sbado y domingo puede ser un requisito para este puesto.

CONOCIMIENTO GENERAL, HABILIDAD, Y CAPACIDAD:

Requiere la habilidad de seguir instrucciones verbales y escritas.
Requiere un conocimiento profundo de los procedimientos de limpieza, as como de los suministros de limpieza.
Requiere capacidad para trabajar sin supervisin directa.
Proporciona un excelente servicio al cliente.

REQUISITOS MENTALES Y FSICOS:

EDUCACIN: Requiere conocimientos, habilidades, y destrezas mentales equivalentes a la finalizacin de 2 aos de escuela secundaria.

EXPERIENCIA: La experiencia previa en la limpieza es til pero no necesaria.

FUNCIONES ESENCIALES:

Requiere la capacidad de caminar y estar de pie durante todo el turno de trabajo.
Requiere capacidad para empujar, pasar la aspiradora, alcanzar, estirarse, y agacharse en las actividades diarias de trabajo.
Requiere la capacidad de levantar libras de forma intermitente durante la jornada laboral.

RELACIONES LABORALES:

Reporta a la Ejecutiva de Limpieza / Subgerente General.
Mantiene y promueve una relacin de trabajo positiva y cooperativa con todos los departamentos del hotel.

Crece. Brilla. Trabaja feliz.

Solictalo ahora.

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