Epps Memorial Library Associate I-branch - Lake Charles, United States - Calcasieu Parish Public Library

Calcasieu Parish Public Library
Calcasieu Parish Public Library
Verified Company
Lake Charles, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

CALCASIEU PARISH PUBLIC LIBRARY




POSITION TITLE:
LIBRARY ASSOCIATE I - BRANCH PROGRAMMING

DIVISION:
BRANCH SERVICES**



CLASSIFICATION:
NON-


EXEMPT APPROVED BY:
HUMAN RESOURCES

REPORTING RELATIONSHIPS

POSITION REPORTS TO:
BRANCH PROGRAMMING DEPARTMENT HEAD OR BRANCH MANAGER**



POSITIONS SUPERVISED:
NONE

POSITION PURPOSE

This position is responsible for providing programming at the branch level, participating in system wide programming and outreach activities, rendering patron services, and performing circulation duties.


ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for providing programming and community outreach services.
a. Develops and implements innovative library programs and services to meet the needs and interests of the community. Programs provide opportunities for information, entertainment, and lifelong learning.

b. Determines and facilitates the needed library and outreach services in the local community.

c. Provides library information and markets resources and services at events and requested presentations.

d. Gives tours and provides information relating to the library, its resources, and the use of library materials.


2. Assumes responsibility for providing effective patron services.
a. Provides friendly and efficient patron service that enhances the level of user satisfaction.

b. Facilitates patron requests for information including research and resource assistance.

c. Provides search and retrieval of requested information and presents results that are clear and appropriate.

d. Utilizes library tools and resources to provide effective reader's advisory and reference interviews.

e. Utilizes creative and innovative approaches to market our library collection, resources, and services.

f. Supports and assists patrons with technology use, internet access, and electronic resources using a variety of devices.

g. Applies effective practices to address patron complaints and concerns.


3. Assumes responsibility for maintaining library operations and delivering effective branch services.

_ a.

Understands and performs regular circulation transactions and duties as needed:
_
i. Charges, discharges and renews materials.

ii. Promotes library card accounts and registers new patrons with accuracy.

iii. Collects fines and fees associated with patron accounts.

iv. Accurately and efficiently performs daily branch financial reports and deposits.


_ b.

Understands and assists in performing collection management duties as needed:
_
i. Creates a welcoming environment with attention to collection appearance.

ii. Maintains the physical appearance and orderliness of materials on shelves.

iii. Efficiently and accurately sorts and shelves materials.

iv. Pulls holds and requests for patrons and other library systems.

v. Receives and processes in-transit items.

vi. Resolves issues with materials.

vii. Assists in processing new branch periodicals.

viii. Receives and processes donated materials.


4. Assumes responsibility for engaging in learning and development activities.
a. Continuously improves job skills through participation in various learning and training opportunities.

b. Develops and enhances computer and technology skills necessary for effective communication and job function.

c. Stays knowledgeable and informed about our library services, resources, activities, policies and procedures.

d. Reviews professional literature and keeps informed about services, issues, emerging technologies, and research related to libraries. Relates ideas to the library's mission and values.

e. Assists in peer support and training as needed.


5. Assumes responsibility for maintaining professional working relations and effective communication with Library staff and patrons.
a.

Promotes the Library's Core Values (Service, Community, Respect, Adaptability, Ethics & Integrity, and Teamwork) by modeling these values in all daily activities.

b. Works efficiently both individually and with a team to support the library's mission and core values.

c. Communicates effectively using a variety of methods.

d. Develops and maintains effective relations with co-workers.

e. Provides information and assistance as requested.

f. Responds promptly and courteously to staff and patrons.

g. Informs management of any significant areas of concern.


6. Assumes responsibility for related duties as required or assigned.
a. Assists with collection development.

b. Demonstrates critical thinking and problem-solving capabilities for branch issues in absence of supervisor.

c. Ensures library areas are clean, secure, and well maintained.

d. Provides system and branch level support by completing special projects and serving on committees.


PERFORMANCE MEASUREMENTS

  • Appropriate level of work output and efficiency is maintained. Tasks are completed in a timely manner.
  • Duties and tasks are performed accurately and in accordance with l
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