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Account Manager - Atlanta, GA, United States - LiftOne
Description
We're a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.
LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses.
We're a privately held company, and pair our scale with a strong foundation in our culture and values.This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.
We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential.
Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company.
As a LiftOne Account Manager, you will be combining technical knowledge with sales skill to profitably grow revenue for the company and maximize market share.
In this position, you will identify new sales opportunities and manage a book of assigned business, develop sales proposals, estimates, specifications, and presentations.
You will prepare strategic plans to increase revenue and position LiftOne as the premier partner for material handling equipment, service programs, preventive maintenance contracts, parts, additional repair programs, rental power programs and rental services.
Strategically identify opportunities to grow sales profitably with new and existing customers within an assigned territory. Develop and execute account plans for existing and potential target accounts.Pursues the critical success factors for the application, distribution, and satisfaction of customer needs for material handling equipment and service programs
Develop and deliver product demonstrations and sales presentations that explain why a customer should consider a change, why it makes sense now and then why you and CTE are in the unique position to deliver the solutions that will benefit the customer.
Think critically and suggest improvements that lead to risk mitigation, cost savings, profitable revenue growth or other customer goal achievement.
Understand and report on significant market trends and competitive intelligence.Identify customer business opportunities by analyzing cost-benefit ratios of equipment in customer environment; engineering or proposing changes in equipment, processes, or services.
Build a strong understanding of customers' business issues ie: inventory, asset management, ROI, financial statement analysis.Maintain and document customer interactions within a CRM and quoting system from first meeting to deal closure and follow-up activities.
Associate's or Bachelor's Degree or extensive related experience in a technical discipline highly preferredPrevious work experience with industrial services or technical sales with a documentable track record of successes and accomplishments.
Strong project management and problem-solving skills.
Customer Empathy - Develop "loyal" and not just "satisfied" customers – Demonstrate understanding and expertise about our customers through business partnership, integrity, commitment and responsiveness.
Predisposition towards prospecting and team selling - passing leads, intentionally helping teammates, including cross-functional and departmental networking.Have a Sense of Urgency – Bias towards action, prioritizing customer needs and service while also achieving constant, forward movement in the sales process.
Be a Critical Thinker - Leverage our entire product, services and technology portfolio to provide solutions to customers' problems and create growth accelerators for customers' businesses.
Have Intellectual Curiosity - Push yourself on hard and soft skills training and development, continuously.Develop and deliver technically competent, customer facing product walk-arounds, product demonstrations and sales presentations that align with customer goals, challenges and growth objectives.
Fanatical about understanding and executing the sales process. Explain how failed sales attempts are not failures but investments in the process. Computer SkillsProficient with Microsoft Office (Word, Excel, Outlook and PowerPoint)
Experience working with or similar CRM
A high aptitude for mechanical process and equipment required
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment.
toxic or caustic chemicals; extreme heat and risk of electrical shock.We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.
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