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Identity System Analyst
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Systems Analyst
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Systems Analyst
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University of Pittsburgh Pittsburgh, United StatesJob Description - Systems Analyst · Systems Analyst · Panther Central · - · Pennsylvania-Pittsburgh · - · ( · ) · The Office of Business, Hospitality and Auxiliary Services (BHAS) is seeking a Systems Analyst. BHAS supports all aspects of campus life, from housing to parkin ...
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Systems Analyst
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Systems Analyst
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ShiftCode Analytics Pittsburgh, United StatesInterview : Phone and skype ( Candidate must be local though ) · Visa : All apart from H1B and CPT · Description: · The systems analyst would be responsible for performing testing on various claims, enrollment, premium billing, and accounts payable · projects related to the cl ...
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Systems Analyst
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System Analyst
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Systems Analyst
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System Analyst
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The Mice Groups Inc Pittsburgh, United StatesOur Client is seeking a Software Engineer for a Contract to Hire position in either Pittsburg or New York. This is a hybrid position, 2-3 days per week onsite. This position pays $40/hr. · Summary: · This role will help with technical analysis within current systems, identifyin ...
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Senior Systems Analyst
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University of Pittsburgh Pittsburgh, United States· Senior Systems Analyst · The Office of the University Registrar is an office focused on providing the highest levels of student, faculty, and staff service and maintaining the highest level of academic records integrity and security. The department is currently seeking a quali ...
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Senior Systems Analyst
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University of Pittsburgh Pittsburgh, United States· Senior Systems Analyst · The Office of the University Registrar is an office focused on providing the highest levels of student, faculty, and staff service and maintaining the highest level of academic records integrity and security. The department is currently seeking a quali ...
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Business Systems Analyst
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Senior Systems Analyst
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Clark Hill Pittsburgh, United StatesClark Hill PLC seeks an experienced Senior Systems Analyst ("Analyst") to be based in the Detroit, Chicago, Dallas, Collin County or Pittsburgh office. This Analyst will support and function as a subject matter expert on a variety of legal financial solutions; contribute to the d ...
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Business Systems Analyst
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Raymond James Pittsburgh, United StatesTriState Capital Bank is an independent chartered bank subsidiary of Raymond James. Headquartered in Pittsburgh, PA, TriState Capital Bank provides premier private banking, commercial banking, and treasury management products and services to corporate, institutional, and high-net ...
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Business System Analyst
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Financial Systems Analyst
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Business Systems Analyst
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Tristate Capital Holdings, Inc. Pittsburgh, United StatesBusiness Systems Analyst (Data Integrations) · Department: Information Technology · Location: Pittsburgh, PA · Job Title: Business Systems Analyst (Data Integrations) · Department: Information Technology · Location: Pittsburgh, PA · Summary of the Position: · The Business Syst ...
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Business Systems Analyst
8 hours ago
System One Pittsburgh, United StatesPlease send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly. · *** Contract pos ...
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Business System Analyst
18 hours ago
Community College of Allegheny County Pittsburgh, United StatesBusiness System Analyst (Reg FT) · Position Title: Business System Analyst (Reg FT) · Department: Information Technology Svcs · Campus: Office of College Services · Additional Information: This position will remain open until filled. However, in order to ensure consideration ...
Digital Support Systems Analyst - Pittsburgh, United States - First National Bank
Description
Reference #:
Primary Office Location:503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania
Join our team. Make a difference - for us and for your future.
Position Title:
Digital
Support Systems Analyst Business Unit:
Retail Operations Reports to:Varies by Assignment
Position Overview:
This position is responsible for supporting Contact Center technology, systems, reporting generation, and agent scheduling in a work force management environment.
The incumbent reviews data and analytics to produce performance reporting for the Contact Center team and executive leadership. Studies trends and analyzes data to consistently drive improvements and efficiencies. Conducts agent scheduling, using WFM tools to staff appropriately, in accordance with department standards. Assists in developing reporting and procedures that help to drive monitoring and operational efficiency.Primary Responsibilities:
Maintains workflow management processes and produces agent schedules for the Contact Center in accordance with the department standards to ensure adequate staffing to support customer needs.
Assists in developing digitized reporting of data derived from Contact Center and digital applications to drive monitoring, support, analytics, and process improvement for Contact Center leadership.
Creates and maintains procedures and process maps for Digital Support and testing.Troubleshoots issues related to the digital support systems utilized in the Contact Center. Works closely with IT and/or external vendors to resolve issues. Serves as a back-up liaison between Information Technology, vendors, project management, and Contact Center Leadership.
Assists in testing Digital system upgrades, patches, changes, and system maintenance and in creating, editing, deleting, and monitoring user account permissions for Contact Center digital systems not currently managed by Information Security.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3
Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Excellent customer service skills Ability to work and multi-task in a fast paced environment Excellent organizational, analytical and interpersonal skills Detail-oriented MS PowerPoint - Intermediate Level MS Word - Intermediate Level MS Excel - Expert Level Microsoft Power BI Calabrio Teleopti
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A
Physical Requirements or
Work Conditions Beyond Traditional Office Work:
N/A
It is the policy of F.N.B.
Corporation and its affiliates not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service metal veteran, recently separated veteran, or active duty wartime or campaign badge veteran.
F.N.B. Corporation and its affiliates provide all applicants and employees a discrimination and harassment free workplace.Please Visit following page for important legal disclosures and information:
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