Account Manager in the IT sector - New Berlin, United States - Stellar Enterprises
Description
About DIRS21 by TourOnline AG:
We are a market leader for online booking and channel management systems in the hotel, gastronomy, and tourism industry. Over 5,300 customers, mostly medium-sized and owner-managed hotels in the 3-4 star range, use our services in Germany, Austria, and Switzerland.
What do we offer you?
- A responsible position in an inspiring, modern work environment with flexible structures and flat hierarchies
- Independent and diverse tasks in a dynamic, innovative company
- Autonomous work and personal freedom
- Intensive training in your area of responsibility
- Continuous, high-quality further education opportunities
- Work-life balance: Free work(time) arrangement, self-organization, remote work from home office, and a children's room in the office for extensive flexibility
- Free coffee, water, and fruit, team outings, company parties, fitness offers, company phone, active breaks, and much more
What can you expect?
- You are the direct contact person for your customers
- You provide assistance and find solutions for technical questions or difficulties for our customers via chat and telephone
- You support our customers with our web-based systems via email, telephone, and chat
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