Roofing Advisor - Harrison, United States - Northpoint Roofing Systems

Description

Northpoint Roofing Systems, a well-known roofing company recognized for its dedication to excellence and customer satisfaction, is in search of Roofing Advisors for our Chattanooga office.

As a Roofing Advisor at Northpoint Roofing Systems, you will be part of a team that sells customized roofing solutions to meet customer needs, whether through retail or insurance sales. You will also be responsible for following up on sales leads promptly and building a strong referral network.

Responsibilities:

• Understand the sales process for both retail and insurance roofing sales and determine the appropriate approach for each customer
• Develop sales skills in either retail or insurance sales if lacking experience in one area
• Participate in regular training to enhance sales capabilities
• Effectively manage leads using company CRM software
• Collaborate with fellow Roofing Advisors, sharing insights and information to support each other
• Cultivate customer relationships, address challenging situations, and respond to assistance requests promptly
• Represent the company professionally in all customer interactions
• Engage with customers through various channels such as email, phone, in-person meetings, and industry events
• Accurately document all sales activities in the database
• Utilize marketing tools and data to improve sales efficiency
• Maintain an updated calendar, be punctual to appointments, and provide responsive customer service
• Facilitate payment collection
• Stay informed about sales information, products, and industry trends
• Train and support other sales representatives
• Achieve or exceed sales targets