- Full-time
- $18.00/hr
- Full benefits
- Weekday and weekend availability required: 9:00 am - 8:00 pm ET
- Flexibility is encouraged, and we try to be flexible with scheduling in return.
- Excellent customer service skills
- Ability to simplify information and communicate effectively, verbal + written
- Strong time management skills
- Positive attitude and sensitive to member needs, extremely empathetic and patient
- Tech savvy, esp. familiarity with Android and iOS mobile technology and digital tools (ex: CRMs)
- Self-motivated and goal oriented
- High degree of professionalism and collaborative attitude
- Ability to problem solve effectively
- High degree of attention to detail
- Bilingual, English and Spanish is a plus
-
Application Support Specialist
3 weeks ago
Arvato Systems Group Los Angeles, United States** Application Support Specialist (m/w/d)** · Ohne Menschen, deren Herz voll und ganz fr IT schlgt, geht es nicht. Und darum suchen wirdich als **Application Support Specialist (m/w/d)** fr unseren Standort in Gtersloh, Hamburg, Leipzig, Rostock oder Wilhelmshaven. · **Welche Auf ...
-
Application Support Specialist
3 weeks ago
Arvato Systems Group Los Angeles, United States** Application Support Specialist (m/w/d)**Ohne Menschen, deren Herz voll und ganz fr IT schlgt, geht es nicht. Und darum suchen wirdich als **Application Support Specialist (m/w/d)** fr unseren Standort in Gtersloh, Hamburg, Leipzig, Rostock oder Wilhelmshaven.**Welche Aufgaben ...
-
Support Specialist
1 week ago
The People Concern Los Angeles, United StatesSupport Specialist - Swashlock · 503 Olympic Blvd, Santa Monica, CA 90401, USA ● Los Angeles, CA, USA Req #11084 Wednesday, May 29, 2024 Role: Support Specialist, Shwashlock · Reports to: Program Manager, Access Center · Program: Shwashlock · Department: Access Center · Loc ...
-
Support Specialist
3 weeks ago
Mathnasium Los Angeles, United States Full timeT EAM S UMMARY · At Mathnasium, the core of our business is built around the success of our franchisees. As such, the strategic imperative of the Support team is to help our franchisees resolve any problem that impedes the daily operation of a Mathnasium Learning Center and lea ...
-
Support Specialist
1 week ago
The People Concern Los Angeles, United StatesSupport Specialist (Sat-Sun) (8am-4:30pm) · Los Angeles, CA 90013, USA ● Los Angeles, CA, USA Req #11082 Tuesday, May 28, 2024 Role: Support Specialis · Reports to: Residential Manager · Department: Interim Housing · Location: Lamp Village, 527 S. San Pedro St./ 526 S. Cro ...
-
IT Support Specialist
1 week ago
Keller Executive Search Los Angeles, United StatesJob Description · Job DescriptionWe are seeking an experienced IT Support Specialist based in Los Angeles. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting for computer systems, software, and hardware. This is an excellent o ...
-
IT Support Specialist
1 week ago
Keller Executive Search Los Angeles, United StatesWe are seeking an experienced IT Support Specialist based in Los Angeles. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting for computer systems, software, and hardware. This is an excellent opportunity to join a dynamic team ...
-
IT Support Specialist
1 day ago
NR Consulting Los Angeles, United StatesJob title : IT Support Specialist · Work Location : Burlingame, Los Angeles CA & Greenville SC · Duration : FTE/ Permanent Hiring · Job Description : Test application performance for potential bottlenecks, identify possible solutions and work with developers to implement thos ...
-
IT Support Specialist
3 weeks ago
Corporate National Law Firm Los Angeles, United StatesJob Description · Job DescriptionIT SUPPORT SPECIALIST needed for the LA office of a national law firm. This person will primarily be deploying, providing support, and testing. We would strongly prefer someone with law firm experience but may be open to other professional service ...
-
Support Specialist
1 week ago
MATHNASIUM GROUP Los Angeles, United StatesJob Details · Level · Experienced · Job Location · HQ - Los Angeles, CA · Position Type · Full Time · Travel Percentage · None · Job Shift · Day · Job Category · Customer Service · Description · TEAM SUMMARY · At Mathnasium, the core of our business is built around ...
-
IT Support Specialist
2 weeks ago
Lowe Re Los Angeles, United States**IT Support Specialist** · Lowe · Los Angeles · California · Job Overview · The IT Support Specialist is responsible for acting as first level support for all general IT issues by providing prompt, knowledgeable and courteous support to all end users. This position will also fun ...
-
IT Support Specialist
7 hours ago
Xsolla Los Angeles, United StatesWe are actively looking for a proactive and experienced IT Support Specialist to join our global team at Xsolla. The selected candidate will be a core contributor to the successful utilization of technology at Xsolla. This individual will be responsible for supporting and maintai ...
-
IT Support Specialist
1 day ago
Caltech (California) Los Angeles, United States** Position Description** · **IT Support Specialist (Owens Valley, CA)** · Job Category · **Fulltime Regular** · ExemptOvertimeEligible · **Overtime Eligible** · Benefits Eligible · **Benefit Based** · Caltech is a world-renowned science and engineering institute that mars ...
-
Sales Support Specialist
2 weeks ago
Xerox Los Angeles, United States Full timeOverview: · Xerox Corporation is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Sales Support Specialist to support the greater Los Angeles area. Sales Support Specialist, you will ...
-
Learning Support Specialist
5 days ago
CalWest Educators Placement Los Angeles, United StatesApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. · CalWest client school in Greater Los Angeles seeks a Learning Support Specialist to begin in August 2024. · Qualifications ...
-
IT Support Specialist
1 day ago
Instabase Los Angeles, United StatesIm ecstatic to work with my amazing co-workers every day - Instabase has been a great place to hone my skills and reify innovative ideas. · Erick · Software Engineer · Its incredible to work with a team who all care deeply about the product and company, and are always willing ...
-
Support Specialist/Attendant
3 weeks ago
The People Concern Los Angeles, United StatesSupport Specialist/Attendant (Overnight) (Wed-Sun) (11:30pm-8am) · Los Angeles, CA, USA Req #11037 Thursday, April 18, 2024 Title: Support Specialist · Department: The Village · Project: HAUS/DHS · Reports to: Residential Manager · Supervises: N/A · Schedule: Wednesday- ...
-
Project Support Specialist
3 weeks ago
WSP Los Angeles, United States Regular, FullThis Opportunity · WSP is currently initiating a search for a Full-Time Project Support Specialist for our Chicago, IL, Orlando, FL, Tampa, FL, Miami, FL, Houston, TX, Austin, TX, Dallas, TX, St. Louis, MO, San Francisco, CA Sacramento, CA Los Angeles, CA Irvine, CA, Tempe, AZ, o ...
-
Litigation Support Specialist/Paralegal
1 day ago
Liebert Cassidy Whitmore Los Angeles, United StatesLiebert Cassidy Whitmore is California's premier employment, labor and education law firm in five offices across the State. We provide client focused legal services as trusted advisors in litigation, employment, labor relations, negotiations, education, business, and construction ...
-
Operations Support Specialist
1 week ago
SwagUp Los Angeles, United States**Operations Support Specialist** · Los Angeles, CA - Remote OK · Full-Time · Customer Care & Support · Operations Support Specialist · Swag...everyone loves to receive it · Whether it be welcoming new hires into their dream job, thanking customers for their loyalty, celebr ...
Member Support Specialist - Los Angeles, United States - Wellth
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Job DescriptionOVERVIEWWellth is a fast growing digital health company based in Los Angeles that just raised our Series B from leading investors including SignalFire. We use behavioral economics, habit science, and technology to motivate behavior change in some of the highest need and most underserved populations in the US, drastically changing their health outcomes for the better. We have demonstrated our results with several large health insurers (e.g., cut down hospitalization rates by 44% on behalf of Centene AZ) and now are scaling rapidly (>120% year over year revenue growth). Our goal is not to just be another digital health startup but to be the category leader in improving health outcomes for hard to engage populations.Most importantly, our work quite literally saves lives every day. We are a mission-driven company where you would have the chance to work with extremely talented people and see tangible differences that directly result from your initiative.Visit us at for more information.
JOB DESCRIPTION
As a Member Support Specialist, you will be working in a fast-paced, high energy environment working for a healthcare startup with a positive social impact. Our ideal candidate has a passion for healthcare and a desire to grow with the company. A motivated individual will have the opportunity to gain experience in other capacities in the company including business development, product development, and research if interested.
Our Support Specialists are the front lines of our Member experience. You will support Members in the Wellth program with any questions/issues that may arise regarding their program and address any tech issues necessary. You will take phone calls through the Wellth Helpline, answer emails, and send text messages in response to Member inquiries. You will also monitor Member adherence and alert the medical care teams if needed. Mission-driven with a heightened degree of empathy and sensitivity, you will make calls to help non-adherent Members get back on track.
This is an opportunity for someone who is self-motivated and goal-oriented with a positive attitude and a high degree of professionalism. You will be the face of our company to these Members, and we want you to represent the company at all times. As a Member Support Specialist, you will be expected to provide a high level of service working with our Members. Individuals best suited for this role are empathetic and want to make a positive impact in the healthcare field.
JOB LOCATION
Remote (United States)
JOB HOURS and COMPENSATION
REQUIRED SKILLS
BENEFITS
Benefits for Full-Time employees include Health, Dental, and Vision Insurances, 401(k) and FSA accounts, Life Insurance, PTO and Paid Holidays.
Wellth is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.