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    Sr Site Reliability Engineer - Raleigh, United States - Allscripts

    Allscripts
    Allscripts Raleigh, United States

    5 days ago

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    Description

    Welcome to Veradigm Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

    Veradigm Provider

    Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy.

    Our healthcare provider solutions help practices to:

  • Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements
  • Improve practice financial performance and take advantage of the benefits of health information technology innovations
  • Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions
  • Get patients all their specialty medications faster and more easily

    • As a Senior Site Reliability Engineer, you will bring at least 4-7 years of relevant industry experience, including a minimum of 3 years as a Site Reliability, DevOps Engineer or equivalent. Your daily duties will go beyond simply handling incidents. You will also be responsible for providing mentorship to other engineers, guiding their growth and encouraging a workplace culture of excellence and perpetual improvement.

    The ideal candidate for this position is someone with a passion for delving into and resolving complex technical challenges. You must be self-driven, possess exceptional problem-solving capabilities, and exhibit outstanding communication skills. Your role will involve frequent collaboration with cross-functional teams, where your ability to articulate technical concepts to a diverse audience will be key.

    Experience in tracking Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) are essential, as these will be your tools to quantify and achieve our high standards of service reliability.

    What you will contribute:

  • Serve as an on-call engineer, responsible for managing and resolving incidents that affect the availability and performance of our systems.
  • Collaborate with teams with many years of experience in development, operations, and infrastructure to design, implement, and maintain robust, scalable, and reliable systems.
  • Proactively monitor and analyze system metrics to identify potential issues and take necessary actions to prevent or mitigate them.
  • Conduct thorough root cause analysis of incidents, identifying underlying issues and implementing long-term solutions to prevent recurrence.
  • Automate manual processes and tasks to improve efficiency and reduce human error.
  • Participate in capacity planning and performance optimization efforts to ensure system scalability and reliability.
  • Stay updated with the latest industry trends and emerging technologies related to cloud services and Site Reliability Engineering.

    • The ideal candidate will have:

  • Bachelor's degree in computer science, engineering, or a related field (or equivalent work experience).
  • 4-7 years of experience in development, operations, and infrastructure, with a current or most recent role as a Site Reliability Engineer, DevOps Engineer, or an equivalent position for at least 2-3 years.
  • Coding proficiency in a high-level programming language (C# preferred) and applied knowledge of Object-Oriented Programming: Java, Objective-C, C#, C/C++, Python.
  • Proficient in scripting and automation using languages such as Python, Bash, or PowerShell.
  • 3+ years of experience with service-oriented architectures and microservices .
  • Brings a solid understanding of Site Reliability Engineering principles, with a substantiated history of successfully applying SLAs, SLIs, and SLOs to enhance and quantify system dependability and efficiency.
  • Extensive experience in incident management and on-call support, preferably in a high-availability production environment.
  • Strong knowledge of cloud services, particularly in Azure and AWS, including virtual machines, networking, storage, and load balancing.
  • Excellent troubleshooting and problem-solving skills, with a keen attention to detail.
  • Self-driven and motivated, with the ability to work independently and prioritize tasks effectively.
  • Strong communication and interpersonal skills, with the ability to collaborate and communicate effectively with cross-functional teams.
  • Familiarity with DevOps practices and tools, such as CI/CD pipelines and infrastructure-as-code.
  • Experience with monitoring and logging tools, such as Splunk, Prometheus, Grafana, ELK stack, or similar.

    • Bonus Skills and Certifications

  • Certifications in Azure, AWS, Terraform, Kubernetes

    • Enhancing Lives and Building Careers

    Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network . Interested in learning more?

    Take a look at our .

    We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

    Visa Sponsorship is not offered for this position.

    Veradigm' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

    This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.

    Thank you for reviewing this Veradigm opportunity Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself

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