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Pinehurst

    check-in representative-pas i - Pinehurst, NC , USA, United States - Pinehurst Surgical Clinic PA

    Pinehurst Surgical Clinic PA
    Pinehurst Surgical Clinic PA Pinehurst, NC , USA, United States

    3 weeks ago

    Default job background
    Description
    :

    SUMMARY:
    A Patient Access Representative I (PAS I) is responsible for helping patients gain access to medical treatment facilities.

    The job description for a patient access representative will include communicating well with members of the public and accurately recording data.

    Responsible for providing quality and efficient customer service to our patients.


    POSITION REQUIREMENTS:
    Check-in
    Greet patients and their caregivers on arrival
    Collect accurate information such as patient demographics and insurance information
    Relay information to relevant staff members
    Collect copays and balances as required or instructed
    Assist patients with questions, concerns, and issues
    Give out appropriate paperwork including but not limited to face sheet, MIPS, and PHI
    Other duties as assigned by manager, leads, or other superiors to limit downtime

    End of Day
    Balance daily transactions
    Add up all receipts and balance with monies received for the day
    Write deposit for monies collected
    Print out daily transactions and reports
    PM22


    Requirements:

    PREFERRED QUALIFICATIONS:
    Experience in a clerical position preferred
    High school diploma or equivalent
    Knowledge of medical terminology and insurance plans is beneficial
    Proficiency in Microsoft Office and data entry systems
    Knowledge and understanding of billing and payment procedures, rules & regulations of contractual and non-contractual insurance carriers
    Ability and understanding of how to use ICD-10, HCPCS, and CPT coding books and or applications
    Ability to multitask and maintain strong attention to detail
    Ability to speak clearly and concisely with pleasant attitude, and present a neat appearance


    PERSONAL CHARACTERISTICS:
    Compassionate and patient
    Professional demeanor
    Excellent communication and interpersonal skills
    Strong administrative and organizational skills
    Listens well and devotes full attention to patients and medical professionals
    Maintain confidentiality

    PI00dd7f0b31ed
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