- Conduct user and stakeholder interviews and interpret app telemetry to gather insights into user behavior and preferences.
- Analyze research findings to identify user pain points, needs, and opportunities for improvement.
- Translate user insights into actionable recommendations for product features, and user stories, and pseudo code for developers.
- Translate stakeholder objectives into concise business questions based on their needs and translate customer needs into executable requirements/user stories.
- With direction from the Project Manager prioritize Sprint backlog items
- Work closely with the development team to ensure clear understanding of user stories and acceptance criteria.
- Manage cradle-to-grave product development lifecycle for new apps/bots and enhancements.
- Manage 1-2 developers. (e.g., routine 1:1 meetings, performance feedback, career growth)
- Creatively design mockups based on user-centered design principles.
- Collaborate with developers to create intuitive and engaging user interfaces that enhance the overall user experience.
- Continuously monitor and iterate on product designs based on user feedback and usability testing results.
- Provide Change Management and process improvement recommendations across all product delivery phases to focus on key stakeholders, minimize disruptions, and drive successful adoption of new tools and processes.
- Facilitate communication and collaboration between stakeholders, project team, and other cross-functional teams.
- Cultivate strong customer relationships.
- Present product updates, app training, and project progress to stakeholders, soliciting feedback and incorporating input into product roadmap planning.
- Desired
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User Experience Researcher - Fort Belvoir, United States - Aeyon
Description
JOB DESCRIPTION:
USER EXPERIENCE RESEARCHER
We are seeking an intermediate User Experience Researcher (UX Research) with exposure to Agile Product Owner tasks to join our ten-person team supporting the United States (U.S.) Army.
You will use your creativity to define and prioritize product features, gathering and documenting requirements, and lead cross-functional teams to design, develop, and deliver enterprise-wide Digital Transformation solutions.
Your expertise in UX research will be instrumental in guiding product design decisions and driving user-centric innovation in this customer-facing role.
Key Responsibilities:
1.
UX Research:
Product Ownership:
User-Centric Design:
Stakeholder Communication:
Experience Requirements:
Mandatory:
Experience: 8 years of experience (including internships) designing, developing, testing and deploying solutions with at least 3 years experience in UX research methodologies, including qualitative and quantitative research techniques.
Waiverable/Substitutable:
Certification Requirements:
Mandatory: NA
Education Requirements:
Mandatory:
oEducation:
(BS or BA). Bachelor's degree in accounting, Business, Finance, Supply Chain Management, Engineering, Computer Science, Information Systems, Administration or other related business, scientific or technical discipline.
Waiverable/Substitutable:
o4 years of additional work experience can be substituted for a bachelor's degree.
Work Type:
Hybrid- Fort Belvoir, VA / Vienna, VA
Clearance Requirements:
Secret Clearance is Required