Student Success Coach - Carol Stream, United States - World Relief

World Relief
World Relief
Verified Company
Carol Stream, United States

2 weeks ago

Mark Lane

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Mark Lane

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Description
***: Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?


If you answered 'yes', to any of the above, World Relief, and millions of people around the world need you.


World Relief seeks a Student Success Coach to assist students with successful completion outcomes by providing proactive outreach, mentoring, and intervention using a variety of communication methods.

World Relief serves over 600 adult learners at every stage of their language journey, including career specific language classes, job readiness for newly arrived refugees and asylees, mainstream English studies, and literacy and schooling support.

The position is vital to advancing outcomes for our students.


Role & Responsibilities:

- _ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

  • Help students remove barriers by serving as a resourceexpert, connecting them to the needed services and collaborating with instructors and student support staff to identify strategies for assisting students in successful language acquisition and career development.
  • Foster persistence and course completion by coaching a caseload of diverse students.
  • Conduct coaching and mentoring for students to develop and accomplish personal, professional, and academic goals through individual and/or group sessions.
  • Encourage students to evaluate their own strengths and weaknesses, normalizing the importance of seeking support and selfadvocacy to build their own idea of selfefficacy and responsibility.
  • Motivate students to take ownership of their success inside and outside of the classroom, and to serve as a catalyst to build each student's intrinsic motivation to succeed.
  • Refer graduating students to appropriate career and academic services offered by other communitybased programs and community colleges.
  • Assess student needs and connect them to existing college resources; identify resources to enhance both academic success and personal development.
  • Communicate regularly and partner with instructors, Student Support staff, Workforce Development, Career Pathways, Case Management, and other departments regarding student progress, to identify course specific strategies that promote student success, and identify critical barriers that could impact retention and course completion.
  • Evaluate, document, and report on student academic participation and progress.

Knowledge, Skills, & Abilities:


  • Initiative and Independent Work
  • Manage Competing Priorities
  • Organizational Skills
  • Interpersonal Skills
  • Communication Skills (oral and written)
  • Time Management Skills
  • Specific Ability to Engage Interpretation Services
  • Knowledge of World Relief
  • Confidentiality and Professionalism

Requirements:


  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
  • Bachelor's degree required, preferred in the following areas: education, human services, counseling or other related fields
  • At least one year's experience in the field of Adult Education as a Student Success Coach or equivalent (Academic Advisor, Transitions Coordinator, etc.)
  • Ability to drive between DuPage and Aurora offices, as well as flexibility to visit offsite class locations to meet with students before and after class, and the ability to take students for tours of local community colleges.
  • Crosscultural communication skills
  • Knowledge of community college structure
  • Guidance counseling/student advising experience

World Relief offers a competitive benefits package (25 hours + per week):

  • Medical, Dental, Vision
  • Offer 16 company Paid Holidays + 4 additional Personal days per year
  • Paid Sick and Vacation Time
  • Paid Parental Leave (12 weeks for qualified employees)
  • FSAs: Medical & Dependent Care, & Commuter Funding
  • Supplemental Life Insurance (employee, spouse, and children)
  • Critical Illness, Hospital Indemnity, and Accident insurance policies
  • Legal Shield Insurance

World Relief pays 100% for eligible employees:

  • Group Term Life (employee, spouse, and children)
  • Long Term & Shortterm Disability
  • Accidental Death and Dismemberment (AD&D)
  • Long Distance Travel Insurance
  • Employee Assistance Program (EAP)

World Relief - Retirement:

  • 401K & Roth
  • WR matches up to 4%, then an additional quarter percent up to 10%
  • Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediatel
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