Student Account Specialist II - Maryland, United States
1 day ago
Job description
Job DescriptionThe purpose of the Student Account Specialist II is to support the Accounts Receivable function by servicing student and non-student accounts.
This is accomplished by establishing and managing the billing accounts of children at the College's Early Learning Center; running the weekly automated refund process for the College to refund all student and non-student accounts, including refunds for financial aid and any other account adjustments; working in a front-line position to assist students, parents, and other outside customers to make payments on their accounts, resolve account issues, answering inquiries, and provide documentation; collecting non-student delinquent payments by contacting past due accounts.
This is a non-exempt staff position.Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.
Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this positionPreferred Qualifications
Previous experience working in higher education Knowledge of Ellucian Banner
Required Experience
Minimum of three years of experience in cashiering, financial aid, business, accounting or related field
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