Pt Spec I - Santee, United States - Sharp Healthcare

Sharp Healthcare

Verified Company

Santee, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

[California Licensed Physical Therapist (PT) - CA Physical Therapy Board; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association

Hours

Shift Start Time:

Variable

Shift End Time:

Variable

Additional Shift Information:

10 hour shifts between 630-7 pm

Weekend Requirements:

As Needed

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):
$ $ $67.184

What You Will Do
Performs physical therapy evaluations of patients with various physical disabilities, conditions, injuries, etc. Designs and implements efficient and effective treatment plans.

Develops and implements programs in support of the PT clinic's pursuit to provide the Sharp Experience with a commitment to zero defects and zero harm.

Required Qualifications

Graduate of an approved and accredited professional Physical Therapy school or program.
California Licensed Physical Therapist (PT)
CA Physical Therapy Board REQUIRED
AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare)
American Heart Association REQUIRED

Preferred Qualifications

1 Year Experience in all aspects of this discipline.

Essential Functions

Collaboration and teamwork

Demonstrates courteous, professional behavior and communication with all medical providers, and co-workers. Demonstrates a commitment to serving other employees above self through teamwork collaboration, developing others and supporting SHC values. Promotes constructive working relationships. Works effectively as a part of a team to meet departmental goals and objectives. Is respectful and trustful of others. Decisions are guided by the organizational values and are made with honesty and respect.
Effective, clear communication to promote excellent customer service and staff interactions.
Stays informed through staff meetings.
Utilizes support staff effectively and efficiently.
Demonstrates flexibility to meet clinic and SRS Rehab Service needs.
Assists co-workers with their tasks.
Fosters an attitude of gratitude by sending thank-you notes to coworkers.
Routinely rounds with coworkers within the clinic. Rounds with other clinic's staff as circumstances require. Promotes a culture of mutual respect by accepting interpersonal differences and respecting others' values and opinions.
Demonstrates appreciation for the work of others by offering praise and noting a job well done to others.
Participates in the problem solving process. Monitors supply levels and reports needs according to department guidelines.

Customer service

Demonstrates courteous, professional behavior and communication through both written and verbal interactions with all patients, and internal and external customers.

Uses AIDET to create meaningful and memorable connections when interacting with others.

Does so in a manner to increase trust and confidence in our patients and guests while decreasing their stress and anxiety.

Uses the Must Haves with every guest, every time:

Greets people with a smile and "Hello," using their name when possible.
Takes people where they are going, rather than pointing or giving directions.
Uses key words at key times such as "Is there anything else I can do for you? I have the time."
Fosters an attitude of gratitude by sending thank-you notes to patients.
Rounds with reason to better connect with patients, their family and other customers.

Responds to patient and co-worker needs and concerns as appropriate.

Initiates service recovery in a positive and compassionate manner by acknowledging the problem, apologizing, tracking the situation, and then presenting it to the PT Supervisor or supporting clinical specialist (PT II or PT III) for resolution in a timely manner.

Consults and listens, effectively communicates, cooperates and collaborates with the patient to achieve the best possible results.
Demonstrates the Sharp Experience Fundamentals of Service and Standards of Behavior.
Maintains confidentiality according to the department policy.
Promotes a positive atmosphere for patient care.
Communicates with the patient in the treatment area explaining treatment procedures, common reaction and anticipated outcomes.

Courtesy and customer service will be measured by PT Spec III or Supervisor observation, physician and peer feedback, SharpStar nominations and written or verbal forms of recognition.

Documentation

Documentation is legible, concise, accurate, timely and follows all SHC policy and procedures for confidentiality and HIPAA guidelines. Documentation meets all third-payer (Medicare, PPO, Work Comp and HMO) and regulatory requirements.
Completes notes and TouchWorks billing to meet billing requirements daily.
Completed discharge summaries within two months of discharge.
Follows policies and procedures for all Utilization Management (UM), discharges, Standardized Outcome Measures, Durable Medical Equipment (DME) forms and patient status reports