Customer Service Associate - Lenexa, United States - Splintek Inc.

Splintek Inc. Lenexa, United States

3 weeks ago

Description

Job Description

Job DescriptionSalary: DOE

Splintek is a Lenexa based, made in the USA manufacturing company in the business of providing high-quality healthcare products to Retailers, Professionals and direct to consumers since 1996. Innovation, team-based, high energy, casual business environment. Splintek's mission is to enhance the quality of life globally by innovating healthcare products for better sleep, more comfort, and overall health. Please visit our website at

Splintek offers Competitive Wages and Benefits, including:

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Paid Holidays
Casual Dress/ Atmosphere
New Facility
Workout Room on Site

This position is full time on-site, we are not offering hybrid, remote, or flex schedules at this time.

PRIMARY OBJECTIVE OF POSITION

Receive and resolve a variety of customer requests and inquiries primarily through phone and email communication. Provide exceptional customer service and professionalism during all transactions.

DUTIES AND RESPONSIBILITIES / ESSENTIAL FUNCTIONS

Answer the company phones and greet all callers cheerfully and professionally.
Regularly check and promptly respond to any emails and voicemail messages
Establish, develop, and maintain strong and effective working relationships with all customers, prospects, and visitors with a goal of increasing customer satisfaction and loyalty
Take ownership of customer problems and concerns and resolve them with empathy and a sense of urgency. Always keep customers informed of actions being taken to address each issue
Process orders from assigned customers
Provide general administrative support as needed for the corporate office

EDUCATION

REQUIRED:

High school diploma or GED

EXPERIENCE AND SKILL

REQUIRED:

1+ years of customer service or administrative experience
Must speak, read, and write English with high proficiency to communicate effectively with customers
Must be self-motivated with the ability to work independently with little supervision
Experience with and strong working knowledge of WORD, Excel, and Outlook
Ability to type at least 50 words per minute

PREFERRED:

5+ years of customer service or administrative experience
AR and AP clerk experience

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Vision: Use vision to read, write, type, operate office, electronic, and manufacturing equipment, and make fine adjustments.

Speaking/Hearing: Give and receive information through speaking and hearing.

Motor Coordination: Requires hands to operate equipment.

Lift/Carry: Regularly lift, push, and move up to 50lbs.

Environment: Office and warehouse environments may be dust, contain sharp edges, include areas that are not well lit, the floor may be uneven or cracked, and the facility may be subject to variations in temperature.

Search Firm Representatives – Please read carefully

Splintek does not accept assistance from search firms. Please, no phone calls or e-mails. All resumes sent by search firms to any employee at Splintek via e-mail, internet or in any form and/or method without valid written search agreement in place for this position will be deemed the sole property of Splintek. No fee will be paid in the event the candidate is hired by Splintek as a result of the referral or any other means. Thank you for your cooperation.

Customer Service Associate

3 weeks ago

Splintek Inc Lenexa, United States

Job Description · Job DescriptionDescription:Splintek is a Lenexa based, made in the USA manufacturing company in the business of providing high-quality healthcare products to Retailers, Professionals and direct to consumers since 1996. Innovation, team-based, high energy, casual ...
Customer Service Associate II

6 days ago

Capfed Shawnee, United States

** Customer Service Associate II** · **Job Category****:** Retail Operations **Requisition Number****:** CUSTO003103 Showing 1 location **Job Details** · **Description** · Capitol Federal is looking for someone that is passionate about making a difference or wants to build a c ...
Clinical Research Associate, Full Service

3 weeks ago

5PY US Quintiles, Inc. Overland Park, United States

As you develop your career as a CRA, this role offers you the opportunity to plan and progress your career in the direction you choose. At IQVIA, we do not believe in a 'career ceiling.' You can make the Senior CRA role a stepping-stone into wider opportunities like operations ma ...
Clinical Research Associate, Full Service

2 weeks ago

IQVIA Overland Park, United States

Job Description · As you develop your career as a CRA, this role offers you the opportunity to plan and progress your career in the direction you choose. At IQVIA, we do not believe in a 'career ceiling.' You can make the Senior CRA role a stepping-stone into wider opportunities ...
food service worker

1 week ago

Compass Group, North America Lenexa, United States Full time

Canteen · + We are hiring immediately for full time FOOD SERVICE WORKER positions. · + Location: MG Foods Commerce Parkway, Lenexa, KS 66219 Note: online applications accepted only. · + Schedule: Full time schedule. Monday through Friday, 6:00 am until the work is completed, app ...
food unit lead

1 week ago

Compass Group, North America Lenexa, United States Full time

Canteen · + We are hiring immediately for full time FOOD UNIT LEAD positions. · + Location: MG Foods Commerce Parkway, Lenexa, KS 66219 Note: online applications accepted only. · + Schedule: Full time schedule. Monday through Friday from 6:00 am until the work is completed, appr ...
Pre-Kindergarten Aide

4 days ago

Shawnee Mission School District Lenexa, United States

Position Type: · Aides/Pre-Kindergarten Aide · Date Posted: · 4/22/2024 · Location: · Lenexa Hills · Date Available: · 08/09/2024 · Closing Date: · When filledAdditional Information: Show/Hide · MUST HAVE AT LEAST 48 COLLEGE HOURS OR MORE AND SUPPLY COPIES OF TRANSCRIPTS UPON BEI ...
director of dining services

4 days ago

Compass Group, North America Lenexa, United States

Eurest · Position: DIRECTOR OF DINING SERVICES · Salary: $60,000 - $75,000 / Yearly · Lenexa, KS · As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nati ...
Video Teller

1 week ago

CommunityAmerica Credit Union Lenexa, United States

Job Summary · The Video Teller provides support and service to new and existing Credit Union members using ITM digital video interactions. Provides a prompt and professional member experience while focusing on building and enhancing member relationships to foster financial peace ...
Lab Technician

4 days ago

Actalent Lenexa, United States

Lab Technician - Paying up to $20/hr. · Description: · + Maintain stock cultures in the lab · + Media and solution preparation · + Able to perform aseptic technique with a low percentage of contamination · + Biological testing of products · + Become familiar and stay current ...
Lab Technician

1 week ago

Actalent Lenexa, United States

Lab Technician: · Job Description: · + Maintain stock cultures in the lab · + Media and solution preparation · + Able to perform aseptic technique with a low percentage of contamination · + Biological testing of products · + Routine laboratory cleaning and sanitation procedures. ...
Medical Technician

3 weeks ago

DispatchHealth Shawnee Mission, United States

How You'll Make an Impact · DispatchHealth is actively hiring Medical Technicians to join our growing clinical team servicing the Kansas City area. We are looking for energetic, hard-working individuals with strong organizational and customer service skills to work directly with ...
Inspections Administrator

3 weeks ago

Western States Fire Protection Company Lenexa, United States

General Fire Sprinkler is a subsidiary of Western States Fire Protection (WSFP). WSFP and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own ...
Pharmaceutical Microbiologist

4 days ago

Actalent Shawnee Mission, United States

Pharmaceutical Microbiologist - Paying up to $48/hr. · Description: · * The microbiologist would work in the microbiology Quality Control laboratory performing method feasibility, development, and validation of all compendial microbiology related methods for new product transfers ...
Cake Decorator

3 weeks ago

MCKEEVER ENTERPRISES INC Lenexa, United States Part time

Job Description · Job DescriptionDescription:Cake Decorator Overview · Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Ensures that all production/display guidelines are adhered to regarding bakery products to promote optimal opportunity for ...
Risk Solutions Specialist

3 weeks ago

BASYS Processing Lenexa, United States

Job Description · Job DescriptionSummary · Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization while providing world class service. Perform a variety of activities to manage a portfolio o ...
Purchasing Agent

3 weeks ago

Easy Ice LLC Lenexa, United States

Job Description · Job DescriptionPOSITION SUMMARY: · The Purchasing Agent is accountable for the adherence to the processes and procedures of the Procurement department to ensure successful completion to Easy Ice standard operating procedures. The Purchasing Agent will be an oper ...
Concierge - Public Market

3 weeks ago

City of Lenexa Lenexa, United States

Job Description · Job DescriptionWe are currently accepting applications for a Public Market Concierge. This role is responsible for keeping the Lenexa Public Market clean, presentable, and safe for operators and customers; taking and responding to questions from both market oper ...
Reliability Engineering Intern

4 days ago

GBA Companies Lenexa, United States

Job Description · Job DescriptionText GBA66 to to apply today · Reliability Engineering Intern · Compli LLC is comprised of four business streams, 1) Commissioning/Qualification/Validation (CQV), 2) Regulatory Compliance, 3) Asset Management & Reliability (AMR) Services, and 4) O ...
Senior Electrical Engineer

3 weeks ago

GBA Companies Lenexa, United States

Job Description · Job DescriptionSenior Electrical Engineer(Lenexa/Cary/Broomfield) · GBA, a professional, full service architectural and engineering firm is seeking a qualified candidate to fill an Electrical Engineer position in our Life Sciences group in either our Lenexa, KS ...