Patient Service Specialist - Phoenix, United States - Valleywise Health System

Valleywise Health System

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Under the guidance of the Manager Patient Access, this role is responsible for patient registration ensuring accuracy and timely processing of all accounts, which involves gathering and validating demographic and insurance details, as well as handling necessary paperwork for appointments. Additionally, the position secures insurance eligibility verification and collects payments due, while ensuring AHCCCS verifications are completed for all self-pay or unverifiable sources. Collaborates with management and colleagues to address billing and reimbursement issues.

Hourly Pay Rate: $25.87 Qualifications Education:

High school diploma or GED certificate required

Experience:

One to two (12) years of general clerical, customer service, or medical experience, preferably in a healthcare setting involving data reconciliation

Specialized Training:

None Certification/Licensure:

Knowledge, Skills & Abilities:

Ability to travel to various clinics as per staffing requirements
Excellent data entry skills, including 10-key by touch and typing at least 30 words per minute with accuracy
Basic Math Skills
Demonstrated ability in obtaining and validating demographic information for precise and timely completion of medical records
Good interpersonal and communication skills both verbally and in writing, with knowledge of basic grammar, spelling, and punctuation
Proficient in English (reading, writing, speaking)
Strong critical thinking skills
Capable of multitasking
Bilingual proficiency is advantageous

Location: Valleywise Health System - Registration - Phoenix Schedule: Regular Full-Time, 40 Hours Per Week, Day Shift