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Oklahoma City

    Executive Support Specialist - Oklahoma County, United States - The State of Oklahoma

    The State of Oklahoma
    The State of Oklahoma Oklahoma County, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Job Posting Title

    Executive Support Specialist

    Agency

    090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV

    Supervisory Organization

    IS-CS

    Job Posting End Date (Continuous if Blank)

    June 18, 2024

    Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

    Estimated Appointment End Date (Continuous if Blank)

    Full/Part-Time

    Full time

    Job Type

    Regular

    Compensation

    Salary is up to $60,000.00 based on education and experience

    Job Description

    As an Executive Support Specialist with OMES you will enjoy:

  • Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
  • A comprehensive with a generous to offset the cost of insurance premiums for employees and their eligible dependents.

    • Job Details

  • Full-time 40-hour work weeks.
  • Support the Information Services Division
  • Salary up to $60,000 based on education and experience

    • Position Responsibilities

  • Provide technology support for executives, including c-level, at work and remote locations.
  • Assist executives and VIPS with understanding IT policies and provide user friendly, simple, standard solutions complying with those guidelines.
  • Works with other IT teams as necessary to achieve effective solutions.
  • Recommend technology for all faucets of executive solutions.
  • Energetic professional who is passionate about developing relationships and creating positive client experiences.
  • The ability to connect clients with solutions quickly and efficiently is critical to the success of our organization.
  • Build valuable relationships with agency executives.
  • Leverage customer service skills to deliver personalized service and support.
  • Document and communicate user challenges.
  • Drive innovation by providing thoughtful feedback to service teams to improve services.
  • Troubleshoot and resolve technical problems for executive level leadership in agencies.
  • Educate customers about the features and benefits of products and services, acting as a consultant when necessary to make recommendations based on customer needs and interests.

    • Education and Experience

    Requirements include:

    24 credit hours in computer science or related field, or 4 years of IT technical support experience, troubleshooting, and job-related certifications.

    Valued Skills and Experience

  • Excellent communication skills – oral and written
  • Ability to build positive rapport quickly with customers
  • Ability to multitask without sacrificing work quality
  • Passion for helping people
  • Problem solving skills to navigate complicated issues
  • Positive and optimistic personality.
  • Must be able to travel as needed in support of Executive leadership needs
  • Strong knowledge and support skills in all IT disciplines as this person may be the sole IT resource in some situations.
  • Must be trustworthy of handling confidential and sensitive information with integrity.

    • Physical Demands and Work Environment

    This position works in a comfortable office setting with a computer for a large percentage of the work day. The noise level in the work environment is usually mild. Occasional travel may be required.

    Schedule

    This is a full-time, 40 hour per week position.

    Other Duties

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Equal Opportunity Employment

    The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

    Current active State of Oklahoma employees must apply for open positions internally through the Workday .

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