- Production enhancements and support of various IT enterprise systems (e.g. Veeva).
- Establish and maintain close working relationships with internal business partners.
- Collaborate with stakeholders to understand current business processes and identify areas for improvement and optimization.
- Customize and configure various enterprise systems, including creating of custom fields, records, workflows, reports and scripts.
- Create and maintain system-specific IT documentation such as configurations, business processes, operating procedures, templates, design standards, and forms.
- Work with other IT teams to ensure seamless integration with other systems.
- Support workflow automation projects to increase the efficiency and accuracy of enterprise systems.
- Provide project management support for new initiatives and enhancement efforts for assigned Enterprise Systems.
- Oversee end-to-end change control activities for configuration changes and platform upgrades.
- Follow GxP change management processes for validated systems.
- Support SOX and other audits as required.
- Train end users, triage, troubleshoot and help resolve issues related to supported applications.
- Lead requirements gathering, analysis, design, and configuration activities.
- Coordinate with managed services, business partners and assurance teams to implement planned releases and functional change requests.
- Work with IT Operations to support provisioning and de-provisioning efforts.
Requirements: - Bachelor's degree in computer science, information systems, or related field.
- 3+ years of experience with any Veeva Vault Platform systems.
- 5- 7 years of total IT Systems experience.
- Experience with validated GxP environments including implementation, documentation and change management.
- Life Sciences company experience.
- Extensive experience as a business systems analyst for Enterprise IT systems.
- Experience with contract management and HR systems is a plus.
- Veeva system administration certification is a plus.
- Docusign administration experience is a plus.
- As is/to be process mapping and analysis.
- Solid problem-solving skills and ability to troubleshoot issues including root cause analysis.
- Excellent communication skills and ability to work collaboratively with stakeholders.
- Technical writing skills for updating SOPs, defining business requirements and documenting business processes.
Reports to: Senior Director, IT Enterprise Systems
Location: San Carlos, CA
Compensation:
The compensation package will be competitive and includes comprehensive benefits and an equity component.
Salary Range: $157,000 – $174,000 -
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Description
Join our Mission to Protect HumankindVaxcyte is a clinical-stage vaccine innovation company engineering high-fidelity vaccines to protect humankind from the consequences of bacterial diseases, which have serious and costly health consequences when left unchecked. Working to eradicate or treat bacterial infections such as invasive pneumococcal disease, Group A Strep, periodontitis and Shigella is just the beginning. Our path to success is clear and well-defined, and Vaxcyte is set up to go the distance.
WHAT we do is every bit as important as HOW we do it Our work together is guided by four enduring core values:
*AIM HIGH: We embody our collectively audacious goal to courageously make the most complex biologics ever attempted to protect humankind.
*LEAD WITH HEART: Everyone leads at Vaxcyte with a kindness-first, inclusive approach to collaboration and vigorous debate that advances our business objectives.
*RETHINK CONVENTION: We bring creative and intellectual diversity to every facet of the work we do in order to innovate and re-innovate the way vaccines are delivered.
*MODEL EXCELLENCE: The magnitude of our challenge requires our shared commitment to demonstrating integrity, accountability, equality and clarity across communications and decision making.
Summary:
The Senior Enterprise Systems Analyst IT role serves as a techno-functional expert for Vaxcyte's current and future enterprise applications and related technologies. Working closely with business and managed services partners, this role is responsible for implementing, managing, and maintaining various enterprise systems and related technologies. This includes supporting systems for internal customers, such as Quality, Legal, HR, and other business units. While technical in nature, this role drives business value by blending technology expertise with business process know-how. This is a hands-on role that reports to the Senior Director of Enterprise IT Systems at Vaxcyte's San Carlos, California headquarters.
Essential Functions:
