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    Quality Assurance Supervisor - Las Vegas, United States - Wynn Resorts

    Wynn Resorts
    Wynn Resorts Las Vegas, United States

    3 weeks ago

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    Description

    Company DescriptionJob DescriptionResponsibilities:
    The Quality Assurance Supervisor is responsible for the daily inspection of guest rooms, suites, villas and guest hallways.

    • The Quality Assurance Supervisor is required to complete a minimum of 60 guest room inspections per day for the Resort rooms and 40 for the Tower suites, as well as conduct visual inspections of guest hallways.
    • Inspections must meet Wynn Standards of cleanliness for all guest rooms, suites and villas.
    • The Quality Assurance Supervisor spends up to 90% of their time on the floor, interacting with guests and employees, coaching Guest Room Attendant and Utility Houseperson on room standard techniques and completing written documentation.
    • Participate in special projects during their shift.
    • Proficiency in MS Office and other basic computer applications.
    • Operate the Property management System such as OPERA and the room tracking program.
    Qualifications

    • This position requires that you are 21 years of age or older.
    • Requires a high school diploma or equivalent and a minimum of two years experience in the Housekeeping field preferably in a four/five star large casino or hotel environment.
    • Candidates must be detail oriented and have the ability to effectively read, write, and speak English.
    Additional InformationWynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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