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Newport News

    Software Engineer – Intermediate - Newport News, United States - Bravura Information Technology Systems, Inc

    Bravura Information Technology Systems, Inc
    Bravura Information Technology Systems, Inc Newport News, United States

    3 weeks ago

    Default job background
    Full time
    Description
    • Provides application support associated with leveraging existing framework including Blackboard LearnTM API and building blocks.
    • Works with Systems Architect in analyzing requirements, adding and modifying scripts, and adding new modules and seaming scripts to tables and queries within databases.
    • Prepares documentation on system and domain operations and creates policies and procedures for Government review and approval.
    • Submits recommendations to Government on system changes and operational procedures needed to increase efficiency as part of process improvement.
    • Creates and manages Blackboard building blocks to extend functionality.
    • Documents and provides recommendations on system changes and operational procedures needed to increase efficiency.
    • Maintain Web Portal capability, Support Desk and Digital Library functionality, Student Management (database) and Extension Campus support capability, and content management capabilities that facilitate sustainment of enterprise training centers.
    • Collect data and maintain records on user metrics, including time of day use occurs, to include periods of peak activity; number of active users on system; end user training conducted; total number of courses on Fort Eustis LLC Bb system; total number of users on system; number of courses per Domain on system; number of students per Domain on system; Training Help Desk trouble tickets; feedback through polls and surveys; current configuration change requests; other requirements as identified.
    • Collect data and maintain records on system metrics, including system down-time; time of operation under continuity of operations procedures; bandwidth utilization; and other requirements as identified.
    • Collect data and maintain records for manpower resources used to create knowledge objects or system enhancements; instructor-student hours to deliver end user training for Fort Eustis LLC system applications; resource scheduling; and other requirements as identified.
    • Provide Subject Matter Expertise (SME) and technical expertise in support of Commercial Lifelong Learning Enterprise (CLLE), hosted on AWS GovCloud.
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