Outreach Housing Navigator Bilingual - Santa Barbara, United States - Good Samaritan Shelter

Good Samaritan Shelter

Verified Company

Santa Barbara, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Essential Duties and Responsibilities:

As an Outreach Housing Navigator within the Coordinated Entry System, your primary responsibility is to engage and establish rapport with individuals experiencing homelessness.

Through a creative and flexible approach, your goal is to build lasting relationships that lead to connecting clients with permanent housing resources.

This outreach process is a vital service in itself, involving dedication over an extended period, with the potential to significantly improve a person's housing, health status, and social support network.

Engage with individuals and families to assess their current situation and identify their immediate needs.
Conducting assessments on eligible persons to support and provide services to individuals in need.
Connect individuals with available resources such as housing options, emergency shelter, storage facilities, trash disposal, transportation, hygiene trailers, safe needle drops, and other resources.
Assist individuals and families in determining their eligibility for various benefits and support programs, such as financial assistance, food stamps (SNAP), Medicaid, or housing vouchers.

- refer individuals to primary healthcare clinics or health services to address any medical issues or chronic conditions they may be experiencing.

Regularly document outreach interactions to assess the housing and service needs of individuals using Fulcrum mapping software and the Homeless Management Information System (HMIS).
Ongoing outreach and support to individuals who may have repopulated in previously cleared areas.
Prepare detailed afteraction reports to provide data on housing placements, services offered, accomplishments, and effectiveness establishing rapport with community members and informal leaders within encampments to facilitate their cooperation and buyin on housing options and support services.
Collaboration among different departments within the county is essential to address the complex needs of individuals with severe and persistent mental illness, chronic health conditions, and involvement in the justice system.
Attending CoC meetings and other meetings as required.
Transports clients in the agencyprovided vehicle for appointments as required.
Service providers work to develop a comprehensive plan that includes securing and coordinating various services to meet the specific needs of program participants.
Participants' progress is continuously monitored and evaluated to ensure that the assistance provided is effective in achieving housing stability.
Maintain high ethical standards in all aspects of the role. Adhere to professional codes of conduct, respect client confidentiality, and prioritize the wellbeing and rights of clients at all times.
Be prepared to respond to crisis situations promptly and effectively, providing immediate assistance and access to appropriate resources when needed.
Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be ordered.
Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards.
Perform related duties as assigned by the supervisor.
Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:

This section outlines the essential knowledge, skills, and abilities required to perform the daily tasks and job duties bulleted above

Some examples are:

High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
Bachelor's degree in Social Work, Psychology, Sociology, or a related field (or equivalent experience)
Proven experience in outreach, case management, or related social services role
Knowledge of homelessness and housing resources in the local area
Excellent communication skills: Ability to effectively communicate with shelter residents, colleagues, and external stakeholders.
Flexible schedule/availability (including early mornings, evenings, weekends, and holidays) for engagement and rapportbuilding.
Clientcentered, traumainformed, and voluntary services.
Knowledgeable housing resources and strong housing navigation.
Crisis intervention skills: Capacity to handle crisis situations and deescalate conflicts.
Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.
Ability to work in a team: Collaboration and cooperation with other shelter staff, volunteers, and external agencies.
Excellent computer proficiency (MS Office
Word, Excel, and Outlook)

Required Qualifications:

Employment Eligibility Verification:

Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.

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