Telephone Customer Service Representative - West Rushville, OH, United States - Fusion Dynamics
Description
We are currently seeking Call Center Agents/Telephone Customer Service Representatives (m/f/d) to support our customer management team in the field of dental insurance in West Rushville, OH.
As a Telephone Customer Service Representative/Call Center Agent (m/f/d), your responsibilities will include:- Providing advice to existing and new customers regarding dental insurance via phone and email (no cold calling)
- Creating customized offers for dental insurance
- Recording and maintaining customer data and handling applications
- Acting as a liaison between customers and insurance companies
- Assisting in the continuous development of our comparison offers
Qualifications:
- Commercial education (e.g. office clerk or insurance specialist) or experience in the insurance industry
- Previous experience in customer service
- Strong customer orientation and a friendly telephone manner
- Independent, conscientious, and structured work style
- Handson mentality with attention to detail
- Enthusiasm for digital business models
Benefits:
- Permanent employment contract
- Working hours from Monday to Friday between 8am8pm
- Salary of 3032k
- Intensive and individual training
- Professional qualification in the health insurance sector
- Independent work in a dynamic environment
- Central location in Berlin Mitte
- Individual development and training opportunities
- Friendly work environment with a casual atmosphere, shared lunch breaks, and team events
If you have any questions
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