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Operations Supervisor - New Orleans, United States - Loomis Armored US, LLC. and Loomis International (CA)
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Description
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US.
In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers.
Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be.
Salary:
commensurate upon skill set, experience and competency in similar role(s).
The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault.
The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations.
This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager.
Typical Duties / Responsibilities:Complete and maintain scheduling/routing on daily basis.
Oversight and coordination of armored and ATM route, dispatch, first-line ATMmaintenance, vault, and terminal operations.
Maintain effectiveness and efficiency of route, terminal, and vault operations.
Safety of employees, vehicles, and facilities through training, monitoring andenforcement of policies and procedures
Security of cargo and terminal through training, monitoring, and enforcement of policiesand procedures including terminal opening and closing.
Investigate accidents and processing required paperwork.
Developing and maintaining customer service capabilities among all operations staff.
Responding to customer inquiries and or complaints and solving logistical issues.
Coordinating with sales, other Division branches and departments, Division and corporatestaff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.
Controlling overtime hours. Monitoring employee vacation schedules.Maintaining effectiveness and efficiency of operational functions.
Communication with all employees to Immediately resolve any outstanding issues and/or
complaints.
Completionof any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis.
Provideleadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.Recruiting,interviewing, testing, selecting, training, and supervising of operations personnel.
Oversightand coordination of maintenance of vehicles, forklifts, and other equipment.
Emergency response to include response to employee injuries, facility security incidents,
vehicle incidents and security investigations.
Manipulation and maintenance of route and vault data to include manual paperwork and
electronic data.
All other duties as assigned by the Operations Manager/Branch Manager.
Skills and Qualifications
:
Valid firearms permit.
A strong, positive, leadership and supervisory presence proven through professional experience is required.
Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required.
Experience in transportation and warehousing, transportation logistics, or a related field required.Experience in banking or retail cash, and ATM operations preferred.
Excellent computer skills and a working knowledge of Microsoft Office programs required.
Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required.
Essential Duties/Job Qualifications
As part of the qualification process for the Operations Supervisor position, a Human Performance Evaluation (HPE) is required.
This evaluation requires successful completion of testing in the following areas:
Lift:
Vacation and Sick Time (PTO) as well as Paid Holidays
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
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