Call Center Representative - Austin, United States - Ascension
Description
We Are Hiring:
- **Department**:Call Center
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Schedule:Rotating Shift (10:00a - 6:30p, 11:00a - 7:30p OR 3:00p - 11:30p)
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Facility:Good Health Solutions
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Location:Austin, Tx
What You Will Do:
Answer incoming calls and perform triage of inquiries.
- Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.
- Collect relevant caller data to assist with measurement, tracking and reporting activities.
- Track inquires, questions and answers and provide resolution.
- Perform additional clerical duties as assigned.
What You Will Need:
Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Why Join Our Team:
Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902.
Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center.
Join us and create a career path you will love.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer:
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
Pay Non-Discrimination Notice
Benefits:
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Salary Description:
From $15.00 an hour
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