Contract Fix Onboarding and Production Support - New York, United States - Trf Technologies

Trf Technologies

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Contract FIX Onboarding and Production Support Specialist

MUST be local to New York City

5 days onsite to start but will evolve into hybrid 4/1 after 3 months.

Responsibilities:

Main responsibility will be working with clients to onboard them into our FIX trading platform and provide ongoing support to provide the highest level of customer satisfaction.
Work with clients as well Trading Desk to understand their FIX onboarding requirements and configure FIX settings to meet their needs.
Troubleshoot and resolve technical issues related with FIX connectivity, Onboarding, working with Internal as well External team if required.
Coordinate with internal stakeholders to ensure that FIX onboarding and Production support are in line with the Business objectives.
Maintain accurate records of Clients Onboarding and production support activities and update knowledge base/wiki on regular basis.
Work with external software vendors that have integrated with our systems, or vice versa

Skills:

Excellent communication and Interpersonal skills with ability to strong relationship with clients and internal stake holders.
Strong Problem solving and troubleshooting skills.
Attention to details and ability to maintain accurate records.
Ability to work independently and as part of team.

Education:

Bachelor Degree in Computer Science or related field.
Min 5+ years' experience working with FIX protocols with deep understanding of FIX messages and order routing.

Job Type:
Contract

Pay:
$ $65.00 per hour

Benefits: