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    Service Advisor DARCARS of College Park - Darcars

    Darcars
    Darcars College Park, United States

    6 days ago

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    Description
    DARCARS Automotive Group is now seeking

    Service Advisors


    As the Service Advisor you are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements and company policy.

    In addition, you will build rapport with customers to promote customer satisfaction and customer retention.

    In this role you'll:
    Greet customers in a timely, friendly manner and obtain pertinent vehicle information
    Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
    Generate and provide customers with a complete and accurate estimate of repair orders
    Establish and communicate completion time of repair with customer and technician
    Answer incoming service calls
    Maintain and schedule service appointments
    Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI
    Follow the manufacturer's warranty guidelines and procedures
    Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s)
    Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
    Must be able to manage in a fast paced work environment with limited supervision
    Must have great customer service, phone and computer skills
    Previous automotive Service Advisor experience highly preferred
    Must be a minimum of eighteen years of age
    Must have a valid driver's license
    Must be able to pass pre-employment screening (background)
    Benefits
    Competitive pay and opportunities for bonus

    Insurance:
    medical, vision, dental

    Short-term and long-term disability plans
    Life Insurance
    401k
    PTO and Paid Holidays
    Employee discounts on vehicle purchases, parts and service repairs
    Opportunities to join our community service initiatives

    This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.

    This advertisement is merely a preview of the role in solicitation.

    The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

    DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
    #indeedservice

    #J-18808-Ljbffr
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