- Answers family and intake phone calls on the same business day
- Updates intake call log as necessary to include working list of clients and clients who are ready to begin services
- Ensures intake families have a copy of the intake packet, including clinical documentation, insurance information
- Communicates with Clinical Directors to place children on the waitlist in a timely manner
- Coordinates the calendars of the BCBA opening the intake and the new family for the first intake appointment
- Contacts BCBA the next business day following the intake meeting as a prompt to have the BCBA has followed up with the family for any outstanding questions
- Prompts BCBA to communicate with the family on status of authorization and timeline of services starting
- Creates opening documentation for intakes on Central Reach
- Collect family email to pass to Marketing to ensure family inclusion in company information and events
- Facilitates communication between intakes and billing department as it relates to verification and authorization of benefits
- Updates the monthly intakes form; attends intakes meeting with Clinical Directors
- Designs and implements an overall recruiting strategy for IABA
- Creates and monitors hiring posts across social media (LinkedIn, Facebook, Instagram)
- Establishes and maintains key relationships with universities and related internships
- Actively recruits candidates for open positions
- Proactively identifies future hiring needs by working closely with the Clinical Directors/SCS
- Reviews candidates on iSolved Hiring and conduct initial interviews
- Schedules second interview with appropriate candidates and completes recommendation for offer letters
- Makes ongoing recommendations to improve the screening and hiring process
- High School diploma
- Strong systems administration background
- Recruiting/hiring experience
- Preferred experience in the field of Applied Behavior Analysis
- Familiarity with social media
- Strong skill set surrounding community engagement
- Customer service background
- Strong interpersonal and relationship building/management skills
- Effective communication skills across diverse populations/audiences
- Passionate about improving the quality of life for children and families
- High degree of integrity, reliability, initiative, and accountability
- This is an in-office position (not remote)
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Intakes Coordinator - Glenview, United States - Instructional ABA Consultants
Description
Job Description
Job DescriptionIntakes Coordinator & Recruiter
Job Description
Location: company-wide (based in Glenview, IL)
Instructional ABA Consultants believes that every child with autism has the right to high-quality ABA services regardless of funding source. Upon diagnosis, families who have children with autism should be wrapped in support; that to have a disability does not mean to have a disadvantage. IABA is seeking to add an Intakes Coordinator & Recruiter to our team to assist with providing these families the best support we can offer and finding motivated, engaged staff to provide that support.
Responsibilities and Duties·
Intakes:
Recruiting:·
Qualifications:
