Claims Administrator - Berlin, United States - Royal Plus

Royal Plus

Verified Company

Berlin, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Royal Plus, Inc. is currently seeking an Claims Administrator for our Berlin,MD office.

Duties include, but are not limited to:

Handle Emergency Mitigation/Restoration calls
Work closely with Estimators, Project Managers and Field Technicians
Data entry
Spreadsheet maintenance
Accounts receivable
Several other office duties assigned

Hours are Monday through Friday 8:00 A.M. -5:00 P.M. with rotating evenings/weekends during peak season.

Qualification/Skills:

Must have a valid drivers license, with reliable transportation to and from work
Must be at least 18 years of age
3+ years of Excellent Customer Service experience
3+ years of QuickBooks experience
3+ years of Microsoft Word, Excel & Outlook experience
1+ years of Commercial & Residential Restoration experience
3+ years of Data Entry & Spreadsheet Maintenance
1+ years of TPA experience: XactAnalysis, Alacrity & Symbility
Type 40+ wpm
Knowledge of industry policies
Communicate well; verbally and written
Conduct themselves in a professional manner
Maintain Teamwork with Respect at all times
Maintain a positive attitude
Available weekends & holidays for oncall rotation after training.
Available to work overtime when required.
Available to travel with our CAT Team _if needed_
Personable and professional individual who makes a good first impression with customers

Job Duties:

Answer multiline phone system
Dispatch Emergency Calls to our Mitigation Department
Schedule Reconstruction, Mold Remediation & Asbestos Abatement Inspections with local Estimator
Create job files & enter customer's information into company software.
Data Entry
Spreadsheet Maintenance
Invoicing
Post payments
Job Tracking
Work closely with Project Managers, Insurance Carriers/Adjusters & Property Management Groups
Update TPA notes and correspondence from Adjusters

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit or stand for extended periods of time. Normal manual dexterity is required.
Normal speaking and hearing abilities to interact with others in an office environment, over telephone or other video conferencing platform.
The employee is occasionally required to stand; walk; and reach with hands and arms and continuously repeat the same hand, arm finger motion many times as in typing.

Benefits:

Health, Dental, Vision, Life Insurance (Eligible 1st of the month after 60 days)
Paid Vacation days (one (1) week, or five (5) days, of paid vacation after one (1) year of employment. Two (2) weeks, or ten (10) days of paid vacation after three (3) years of employment. Three (3) weeks, or fifteen (15) days of paid vacation after seven (7) years of employment)
Paid Holidays (Eligible after ninety (90) days of fulltime employment)
AFLAC supplemental insurance
401(k) with Match Plan (Royal Plus will match employee's deferral up to maximum of 3% of employee

compensation)

Equal Employment Opportunity:
As an Equal Opportunity Employer,_ all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability_