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    Case Manager - Raleigh, NC, United States - Duke Health

    Duke Health background
    Description

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

    About Duke University Hospital

    Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

    Duke Nursing Highlights:

    • Duke University Health System is designated as a Magnet organization
    • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
    • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
    • Duke University Health System has registered nurses
    • Quality of Life: Living in the Triangle
    • Relocation Assistance (based on eligibility)

    Work Performed

    The Clinical Services Nurse- EP Lab at Duke University Hospital will plan and provide professional nursing care for patients in accordance with physician orders and established policies and procedures to include collecting and analyzing patient data, developing and implementing nursing care plans, establishing interpersonal relationships with patients, evaluating nursing care given and communicating to proper personnel relevant facts about patients, action taken and patient responses.

    Assist other nursing personnel in the delivery of nursing care and act as team leader or charge nurse for a group of patients or an entire unit as assigned.

    Provide direction and guidance in the proper use, care and control of material resources; appraise quality and effectiveness of material and equipment and report results to head nurse; maintain standards of cleanliness in assigned areas.

    Observe activities of nursing staff and make recommendations to nursing management for improvement in the quality and effectiveness of nursing care given.

    Assist in the development and implementation of general policies and procedures designed to effect efficiency of operations.

    Perform other related duties incidental to the work described herein.

    Work Schedule: Monday-Friday 9am- 5:30pm

    Knowledge, Skills, and Abilities

    • Knowledge of scope of the registered nurse, licensed practical nurse and unlicensed staff
    • Knowledge of and appropriate application of the nursing process
    • Knowledge of professional theory, practice and procedure
    • Ability to assess nursing needs of acute and chronically ill patients and their families
    • Ability to independently seek out resources and work collaboratively
    • Ability to establish and maintain effective working relationships
    • Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
    • Ability to teach patients and families in accordance with the nursing plan of care
    • Ability to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up
    • Ability to use fine motor skills
    • Competent in BLS and/or other specialized life support requirements designated by work area
    • Ability to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status
    • Ability to use computer and learn new software programs
    • Able to document and communicate pertinent information using computer and/or paper documentation tools
    • Ability to navigate the entity to provide clinical care for patients
    • Ability to withstand prolonged standing and walking
    • Ability to remain focused and organized
    • Working knowledge of procedures and techniques involved in administering routine and special treatments to patients
    • Working knowledge of infection control procedures and safety precautions
    • Working knowledge and completion of appropriate The Joint Commission (TJC) and other regulatory requirements
    • Pre-employment Physical Capacity Testing Required

    Qualifications

    Education

    • Work requires graduation from an accredited BSN program.Exception: Registered nurses hired between July 1, 2014 and April 11, 2021 without a Bachelor's degree in Nursing (or higher) are encouraged to enroll in an appropriate BSN program within two years of their start date but must complete the program within five years of their start date. Registered nurses hired before July 1, 2014 are not required to enroll in a BSN program to remain in this job classification.

    Experience

    • Twelve months of appropriate clinical experience is required.
    • Two years of nursing experience preferred
    • Triage experience preferred.
    • Heart ICU, stepdown, or EP Lab experience preferred.

    Degrees, Licensure, and/or Certification

    Must have current or compact RN licensure in the state of North Carolina. BLS required.

    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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