- Develop and implement operational strategies, policies, and procedures to optimize the delivery of home energy audits, insulation, and plumbing services.
- Coordinate scheduling, resource allocation, and logistics to ensure timely completion of projects while maximizing efficiency and minimizing costs.
- Monitor project progress, identify potential bottlenecks or challenges, and implement proactive solutions to maintain project timelines and quality standards.
- Establish quality control measures and standards to ensure that all home energy audits, insulation installations, and plumbing services meet or exceed industry regulations, safety protocols, and client expectations.
- Coordinate with the Residential HVAC and lighting teams to ensure projects are completed within the timeline and exceed customer expectations.
- Conduct regular audits and inspections to assess compliance with quality standards, identify areas for improvement, and implement corrective actions as necessary.
- Stay abreast of regulatory requirements, industry best practices, and emerging technologies related to energy efficiency and plumbing to maintain operational compliance and enhance service offerings.
- Addressing inquiries, concerns, and service requests from customers in a timely and professional manner.
- Build and maintain strong customer relationships by understanding their needs, providing expert advice and solutions, and ensuring high levels of satisfaction throughout the project lifecycle.
- Ensure the accurate and timely submission of all necessary paperwork, including audit reports, insulation installation certificates, plumbing permits, and other documentation, to clients and regulatory authorities, such as the New York State Energy Research and Development Authority (NYSERDA).
- Maintain meticulous records of project documentation, client communications, and regulatory filings, ensuring compliance with all applicable laws, regulations, and contractual obligations.
- Oversee administrative staff to streamline documentation processes, minimize errors, and expedite approvals, enhancing overall efficiency and client satisfaction.
- Collaborate with sales and marketing teams to identify opportunities for business growth, upselling, and expansion of service offerings to existing and prospective clients.
- Evaluate and select vendors, contractors, and suppliers for home energy audit equipment, insulation materials, plumbing fixtures, and other resources, negotiating contracts and agreements to ensure cost-effectiveness and quality.
- Establish and maintain relationships with vendors and suppliers, monitoring performance, resolving issues, and optimizing partnerships to support operational objectives and service delivery.
- Develop key performance indicators (KPIs) and metrics to track operational performance, project outcomes, and client satisfaction levels.
- Generate regular reports and dashboards summarizing operational performance, identifying trends, and providing insights to support data-driven decision-making and continuous improvement initiatives.
- Communicate effectively with senior management and stakeholders, presenting findings, recommendations, and action plans to drive operational excellence and achieve strategic goals.
- Responsible for general supervision of staff and development; this includes but is not limited to establishing staffing levels, scheduling, training, written evaluations, spot checks on quality, payroll and additional pay incentives.
- Work with corporate Human Resources to build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement.
- Supervise and manage performance; ensure tasks are appropriately delegated and completed by monitoring performance and holding employees accountable for meeting expectations.
- Provide ongoing coaching and feedback to team members. Hold the team accountable with feedback to team members, deliver corrective action and discipline when necessary, and document all performance issues.
- Ensure employees adhere to company policies and legal regulations and engage HR when appropriate. Actively support all corporate policies and standard operating procedures.
- Manage conflict and crisis; proactively anticipate, manage, and constructively resolve disputes and disagreements.
- Coordinate with human resources on any employee issues or concerns.
- Perform periodic safety audits of employees.
- Understand, provide leadership, and communicate safety goals and objectives.
- Orient, train, and coach all team members on safety requirements, ensure safety compliance and take appropriate action to address safety violations.
- Establish and maintain a clean, safe work environment complying with company and OSHA standards and perform monthly safety inspections, as assigned.
- Follow company policies to report and investigate all accidents and near-miss incidents.
- Perform root cause analysis and address performance and related discipline issues, as appropriate.
- Bachelor's degree in Business Administration, Operations Management, Engineering, or related field.
- Proven experience in operations management, preferably in the home energy services or construction industry, with expertise in project management, team leadership, and client relationship management.
- Strong understanding of home energy audit processes, insulation techniques, and plumbing systems, including relevant regulations, standards, and best practices.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams, build relationships with clients and stakeholders, and drive cross-functional collaboration.
- Proficiency in project management tools, enterprise resource planning (ERP) systems, and other operational software solutions.
- Analytical mindset with the ability to interpret data, identify trends, and implement strategies to optimize operational performance and achieve business objectives.
- Certification in project management, operations management, or related fields is a plus.
- Competitive starting hourly rate
- Generous medical insurance offerings
- Dental and vision plans
- Company-paid life insurance
- Company-paid short-term disability
- 401(k) with company match
- Health savings accounts
- Generous Paid Time Off policies
- 7 paid holidays
- Employee and family assistance program
- Company-paid training
- Safety incentives
- Years of service incentives
-
Director of Home Energy Operations
1 week ago
NOCO Energy Corp. North Tonawanda, United StatesCompany: · NOCO Energy Corp · Position: · Director of Home Energy Operations · Location : · Tonawanda, NY · Compensation: · $100,00-$125,000 per year · Celebrating 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built ...
-
Server
1 week ago
The Stray Dog Bar & Grill New Buffalo, United StatesJob Title**:Server** · Job Type**:seasonal and year-round, part-time and full-time** · The Stray Dog is looking for a Server who is experienced, knowledgeable, hardworking, and detail-oriented. As a server, you will create a welcoming environment, guide guests through their dinin ...
-
Bartender
1 week ago
The Stray Dog Bar & Grill New Buffalo, United StatesJob Title**:Bartender** · Job Type**:seasonal and year-round, part-time and full-time** · The Stray Dog is looking for a bartender who is experienced, knowledgeable, hardworking, and detail-oriented. As a bartender, you will create a welcoming environment, guide guests through th ...
-
Driver - CDL B
5 days ago
NOCO Akron, NY, United StatesFuels Operator - CDL B Required · Position: CDL Driver (Class B) Fuels · Location: Akron, NY · Compensation: $25.00-$30.00 per hour, based on experience · $2,500 Sign on Bonus · Free health insurance* · What We Are Looking For · We are looking for Fleet Fueling Operator ...
-
Part-time team assistant
2 weeks ago
Eclipse Enterprises Buffalo, United States Part timeTenneT is a leading European network operator committed to ensuring a safe and reliable power supply - 24 hours a day, 365 days a year. We are shaping the energy transition for a sustainable energy future. As the first cross-border transmission system operator, we plan, build, an ...
-
Crimson Solutions Wanakah, United StatesWe ensure that the energy supply in Germany is secure - now and in the future. Nowega GmbH is one of the German transmission system operators based in Münster. With our current team of around 130 employees, we operate and market our approximately 1,500 kilometer long, state-of-th ...
-
Eclipse Innovations Elma Center, United StatesYour heroic entry into future worlds at Elma Center · At Thyssengas, we are true pioneers. As one of the leading German transmission network operators, we have been reliably, safely, and precisely transporting gases for over 100 years - through NRW and parts of Lower Saxony. And ...
-
Student Employee in Accounting"
2 weeks ago
Quantum Ventures Wanakah, United StatesWanakah 'E.ON Energy Markets GmbH | Fixed Term | Part time · E.ON Energy Markets GmbH, a subsidiary of the E.ON Group based in Essen, Germany, is seeking a Working Student Accounting / Valuation (f/m/d) to join our team starting on August 1st, 2024. Our main purpose is to provide ...
-
Training as an electronics technician
2 weeks ago
Infinity Systems Grandyle Village, United StatesYOUR EMPLOYERTogether with over civilian and military employees, we guarantee the security, sovereignty and foreign policy capability of the Federal Republic of Germany, as well as support in natural disasters and accidents within the country. · Electronics technicians specializi ...
-
ZephyrTech Billington Heights, United StatesBillington Heights is the network operator for electricity and gas supply to 2.8 million people in Schleswig-Holstein. In addition, we offer technical services in the field of electricity and gas, such as the construction and operation of substations or transformer stations with ...
-
Telephone customer service in part-time
3 weeks ago
Redwood Ventures Sanborn, NY, United States Freelance**About us**: · DAA is at home in the future markets of the internet and energy, active in the market since 2010 and a proud part of the BOSCH group since 2017. With currently around 100 employees and two locations in Germany, we are a continuously growing company with an interna ...
-
Consultant for Trade and Risk Management
2 weeks ago
Aurora Technologies Buffalo, United StatesAbout the Company · We are an internationally operating management consultancy based in Heidelberg and Munich. We advise energy traders and financial service providers on critical projects and strategic issues in the digital trading and risk environment, as well as on data moneti ...
-
Training as an industrial mechanic
2 weeks ago
Velocity Solutions Grandyle Village, United StatesAbout the Company · As the world leader in gear technology, Gleason Corporation employs 2,300 people worldwide. With locations in over 25 countries and a unique product portfolio, we provide complete manufacturing systems for gears to our global customer base in e-mobility, trans ...
-
Employee Pre-assembly
3 weeks ago
Horizon Group Kenmore, NY, United States Freelance**Be one step ahead in Kenmore, NY**: "Success has 4 words: Be one step ahead" Are you looking to work in a globally operating corporation in the fields of medical technology, industry, and energy? Do you want to be part of a team of over 300,000 employees? Are you ready to showc ...
-
Senior Process Development Engineer
2 weeks ago
Integer Holdings Corporation Clarence, United StatesSenior Process Development Engineer page is loaded · Senior Process Development Engineer · Apply · locations · 10000 Wehrle Clarence, NY · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · R26342 · By living according to a common set of value ...
-
Sales Associate
2 weeks ago
Crosby's Clarence, United States: · We are hiring new Associates to join your local Crosbys If you have high energy and want to add a smile to your customers day, join our team today · As a Crosbys Associate, youll be delivering an Amazing Customer Experience Crosbys focus is on the needs of our customers, en ...
-
Sales Associate
2 weeks ago
Crosby's Reid Stores Inc. Clarence, United StatesWe are hiring new Associates to join your local Crosby's If you have high energy and want to add a smile to your customer's day , join our team today · As a Crosby's Associate, you'll be delivering an Amazing Customer Experience Crosby's focus is on the needs of our customers, e ...
-
Senior Process Development Engineer
1 week ago
Integer Holdings Corporation Clarence, United StatesBy living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. · At Integer, our values are embedded in everything we do. · Customer · We focus on our customers ...
-
Engineering III
1 week ago
Integer Holdings Corporation Clarence, United StatesBy living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. · At Integer, our values are embedded in everything we do. · Customer · We focus on our customers ...
-
Welding Engineer
2 weeks ago
Integer Holdings Corporation Clarence, United StatesThe primary purpose of this position is to apply intensive and diversified knowledge of engineering principles and practices in broad areas of assignments and related fields. Ensures Integer internal and external customers expectations are met or exceeded. · Job Summary: · Dev ...
Director of Home Energy Operations - Akron, United States - NOCO
Description
Company: NOCO Energy CorpPosition: Director of Home Energy Operations
Location : Tonawanda, NY
Compensation: $100,00-$125,000 per year
Celebrating 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built on integrity, we are family-owned and community-focused.
If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today.
What We Are Looking For
As the Director of Home Energy Operations, you will play a pivotal role in overseeing and coordinating all operational activities related to home energy audits, insulation, plumbing, HVAC (air-source and gas/propane), and lighting services. Your primary responsibility will be to ensure the smooth execution of projects, maintain high-quality standards, and drive operational efficiency to meet customer needs effectively. You will lead a multidisciplinary team and collaborate closely with various stakeholders to deliver exceptional service and promote energy efficiency in residential settings.
What You Will Do
What You Will Need