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    Senior Technical Account Manager, MSSP Partners - Foster City, United States - Qualys

    Qualys
    Qualys Foster City, United States

    3 weeks ago

    Default job background
    Description
    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world


    The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process and partner growth with MSSP partners.

    The TAM must be able to articulate the company's technology and product positioning to both business and technical users.

    Must be able to identify all technical and business issues of the partners' customers to assure complete customer satisfaction through all stages of the sales process.


    Responsibilities:
    Provide product and technical support for assigned partner MSSP accounts
    Able to drive results of stated goals and KPIs.
    Identify and develop potential new business opportunities
    Convey customer requirements to Product Management, Marketing and Engineering teams
    Provide functional and technical support to partners
    Respond to partner questions on technical and business related issues
    Deliver high-level and detailed sales and Product presentations
    Collaborate and support partner organization on partner development needs such as training, upsell opportunities, or customer renewal challenges.
    Experience with partner forecasting developing internal processes and prowess driving forecast accuracy with key partners
    Ability to leverage SFDC, PRM and other internal tools, data, metrics, and trends to proactively manage the MSSP partners
    Activate partners in a managed service program driving growth and customer success through partner consulting and managed services.
    Effective cross-functional collaborator driving consensus and resolution to challenges
    Build partner executive relationships with key partners
    Conduct effective weekly cadence with key partners measuring progress, challenges, or opportunities

    Qualifications:
    Ideal candidate must be self-motivated with strong knowledge in Cybersecurity and compliance space: Vulnerability Management, Policy Compliance, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions

    Knowledge in variety of Federal Regulatory Compliances a plus:
    .
    Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
    Must be comfortable interacting at all levels within partner and customer organizations, i.e., from C-level to front-line technical staff
    Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
    5-7 years relevant experience
    Bachelor degree or equivalent experience
    Excellent written and oral communication skills
    Experienced with SFDC, Microsoft applications, and MSSP portals
    'Big 4' or similar consulting experience a plus






    *** Annual Salary Guidelines: $145,000 - $200,000 [OTE]

    Qualys is an Equal Opportunity Employer, please see our

    EEO policy

    .
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