Receptionist - Queens, United States - Goodwill Industries Of Greater New York

Goodwill Industries Of Greater New York

Verified Company

Queens, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Goodwill Industries of Greater New York and Northern New Jersey, Inc.
Job Description Form

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Position Title:
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Receptionist _Location:_****_

Reports To:
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Program Director _

Cost Center:

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General Purpose:Responsible for representing the organization in a professional manner at all times, monitoring the access of participants and guest, and distributing transportation fare to participants.

Essential Functions:

Greet all visitors with professionalism, announce their arrival, and direct them to the appropriate staff or facilities. Manage traffic flow in the front desk and report unethical conduct.
Review participants calendar and direct them to assigned activity.
Distribute metro cards to participants as needed, assuring that they are secured at all times and properly accounted for on the Transportation Log.
Assist in inputting all participants information to whom metro cards were distributed on Goodwill Tracking data base daily
Maintain accurate records reflecting the total number of metro cards at site and report any discrepancies to supervisors
Correspond with agencies transporting our clients, arrange daily to and from transport and other transport, (e.g. for labwork, for new clients, etc.). Arrange transportation with Upward Mobility as well as verify transportation authorization for daily appointments
Monitor petty cash balance, process paperwork required for reimbursements. Distribute cash to staff and program participants accordingly, monitor cash usage/collect receipts, maintain records of all petty cash spent in program, assist accounting department with PROS yearly cash audit, travel to bank to manage deposits and cash checks
Monitor supply and demand of office supplies and kitchen supplies, order supplies as needed. Create requisition/check request/Purchase Order and request for office supplies with all required signatures, distribute supplies accordingly.
Maintain and ensure HIPAA confidentiality of records daily, serve as backup compliance liaison for the PROS program and submit transportation authorizations Medicaid and other managed care programs
Monitor daily participant attendance and communicate to program staff any participant absences for follow up
Answer phones in a business like manner, transfer calls to appropriate contact, or take messages accurately
Enter program participant daily attendance into electronic health records.

Additional duties as assigned by supervisor

Qualifications/Basic Job Requirements:

Post High School education and two years clerical or receptionist experience required.
Bilingual preferred.
Must be a people oriented individual with excellent interpersonal skills and professional appearance and demeanor.
Must be able to work with a diverse client population and maintain a professional demeanor at all times.
Knowledge of Microsoft Word, Excel, and databases required. Able to type 2530 wpm.
Must be detailed oriented and able to work in fast paced work environment.
Must be flexible and able to respond to the changing needs of the program.

Scope of Responsibility & Positions Supervised:
Maintains confidentiality of customer information and records.

Approvals: