IT Application Test Supervisor - Los Angeles, United States - California FAIR Plan Association
Description
***PRIMARY DUTIES & RESPONSIBILITIES
- Manage the flow of daytoday operations within the manual and automated functional testing teams.
- Plan, develop, execute, and maintain test strategy across products and platforms of the Association.
- Analyze all testing needs based on software code development for internal business units.
- Manage the testing efforts of the team with timely escalation of software code failure for triage.
- Work with internal and external stakeholders to triage and prioritize issues for resolution.
- Agree on Sprint testing timelines through collaboration with business areas within the IT department: Infrastructure, Development (Software and Database), and Business Analysts to ensure established deadlines are met.
- Provide leadership, support, and guidance to team members.
- Monitor testing progress that meet software code deployment deadlines for the Duck Creek Technologies platform.
- Define and schedule load testing for the Duck Creek Technologies production environment.
- Create and distribute reports to executive leadership and management on testing efforts.
- Communicate the status of testing initiatives, quality risks, dependencies, gaps, or issues to the stakeholder groups and lead triage meetings.
- Establish, document, enhance QA processes, and train internal and external stakeholders on those processes.
- Define quality metrics and implement measurements to determine testing efficiency
EDUCATION & EXPERIENCE REQUIREMENTS
- Bachelor's degree in Information Systems or related discipline.
- Minimum of 5 years' experience managing a testing team comprised of internal and external resources.
- Solid handson experience with SAAS platforms, such as Duck Creek On-Demand and similar products (i.e., Guidewire)
- Experience developing and executing comprehensive test plans and cases in Test Plans on various Test Management Tools.
- Excellent organization, communication, leadership, project, and time management skills.
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