IT Application Test Supervisor - Los Angeles, United States - California FAIR Plan Association

Mark Lane

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Mark Lane

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Description
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PRIMARY DUTIES & RESPONSIBILITIES

  • Manage the flow of daytoday operations within the manual and automated functional testing teams.
  • Plan, develop, execute, and maintain test strategy across products and platforms of the Association.
  • Analyze all testing needs based on software code development for internal business units.
  • Manage the testing efforts of the team with timely escalation of software code failure for triage.
  • Work with internal and external stakeholders to triage and prioritize issues for resolution.
  • Agree on Sprint testing timelines through collaboration with business areas within the IT department: Infrastructure, Development (Software and Database), and Business Analysts to ensure established deadlines are met.
  • Provide leadership, support, and guidance to team members.
  • Monitor testing progress that meet software code deployment deadlines for the Duck Creek Technologies platform.
  • Define and schedule load testing for the Duck Creek Technologies production environment.
  • Create and distribute reports to executive leadership and management on testing efforts.
  • Communicate the status of testing initiatives, quality risks, dependencies, gaps, or issues to the stakeholder groups and lead triage meetings.
  • Establish, document, enhance QA processes, and train internal and external stakeholders on those processes.
  • Define quality metrics and implement measurements to determine testing efficiency

EDUCATION & EXPERIENCE REQUIREMENTS

  • Bachelor's degree in Information Systems or related discipline.
  • Minimum of 5 years' experience managing a testing team comprised of internal and external resources.
  • Solid handson experience with SAAS platforms, such as Duck Creek On-Demand and similar products (i.e., Guidewire)
  • Experience developing and executing comprehensive test plans and cases in Test Plans on various Test Management Tools.
  • Excellent organization, communication, leadership, project, and time management skills.

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