Driver Manager/dispatcher - Pottstown, United States - Venezia Transport
Description
Venezia Bulk Transport Inc., headquartered in Pottstown, PA is a specialized niche bulk carrier with over 700 trucks, 1800 trailers, 19 terminal locations in 9 states, and 800+ employees that service customers in 49 states and Canada.
Established in 1967, Venezia was founded on the principle that a trucking company should work hard to provide reliable service to its customers.
This position is based out of our corporate headquarters in Pottstown, PA.
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Job Duties:_
- Ability to lead/coach and be the direct point of contact for drivers.
- Answer high volume of Driver related calls fielding questions on load schedules, load information, directions, help with fuel stops, routes and parking locations
- Minimize driver turnover by building strong relationships with each driver with a professional, respectful demeanor and a focus on driver success.
- Identify any potential customer service issues and notify appropriate parties.
- Analyze driver schedules and build routes, optimizing hours of service (HOS), mileage and truck capacity.
- Work with Customer Service reps to arrange delivery appointment times, gather direction and any special instructions required.
Additional Functions_
- Ensure efficient turnaround time for loads working with Planner to identify potential backhauls to minimize driver down time.
- Implement Driver contingency plans to secure ontime deliveries in the event of breakdown or accidents.
- Monitor routing to ensure DOT compliance regarding all DOT regulations and HOS requirements.
- Ability to work on call as required to assist with divisional issues (potential for night or weekend work).
KNOWLEDGE, SKILLS AND PHYSICAL REQUIREMENTS._
- Knowledge of Trucking/Trailers/Capacities/Commodities.
- Excellent communication skills, both written and verbal.
- Ability to sit/stand for long periods of time
- Customer/Driver Focus.
Venezia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
Work Location:
In person
