- Primarily manages professional-level employees.
- Responsible for work and results of direct reports.
- Responsible for coaching, leading, and mentoring emerging talent and developing internal talent.
- Plans and establishes goals and objectives for a team of professional staff and/or one or more large teams of operational or functional staff to accomplish outcomes that have a direct impact on department results.
- Contributes to tactical and operational, functional, and/or business plans with short-to mid-term impact on department results (e.g., 1 to 3 years).
- May have budget accountability for areas of responsibility or manage budget elements.
- Must be able to demonstrate patient-centered/ICARE values and behaviors.
- Understands practical management approaches such as workflow management, quality review, coaching, and performance management.
- Requires advanced knowledge of a specific discipline and broad knowledge of related job areas.
- Must be a critical thinker, available to logically evaluate all aspects of situations and problems to arrive at optimal solutions.
- May influence outside of own department, while balancing internal, divergent objectives to gain the cooperation of other parties.
- Communicates to parties both within and outside of own department.
- Communicates and conducts briefings with immediate supervisor regarding ongoing operations.
- Identifies and analyzes the design of jobs, work processes, work flows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland.
- Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
- Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
- Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department.
- Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland.
- Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge.
-
Parkland Health & Hospital System Dallas, TX, United StatesInterested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and ...
-
Parkland Health and Hospital System Dallas, United StatesInterested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and ...
-
Parkland Health and Hospital System (PHHS) Dallas, United StatesInterested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and ...
-
Baylor Scott & White Health Dallas, United States Full timeJOB SUMMARY · The PA Surgical Specialty-Operative is a licensed, certified, non-physician healthcare provider who actively renders direct patient care and possesses delegated prescriptive authority, is credentialed and privileged, and whose service is billed as an independent bil ...
-
Thoracic Acute Care Nurse Practitioner
5 days ago
Baylor Scott & White Health Dallas, United States Full timeBaylor University Medical Center in Dallas is seeking a AGACNP to join their inpatient Thoracic Department. · JOB SUMMARY · The Thoracic NP - Non-Operative is a licensed, certified, non-physician healthcare provider who effectively renders direct patient care and possesses delega ...
-
Urogynecology Physician Assistant
5 days ago
Baylor Scott & White Health Dallas, United States Full timeThe Baylor Scott and White Urogynecology team in Dallas nad Waxahachie are looking to add an APP to assist them at both locations with their growing patient population. · JOB SUMMARY · This position will be 4 days a week, 10 hour shifts and one of those days will include Saturda ...
-
Safety Consultant
1 week ago
Motive Companies Dallas, United StatesSafety consultant is responsible for LOTO (Lockout/Tagout) Plan and Documentation for 2 new (nearly identical) production lines, Training Material and delivery of training on the LOTO Plan. · Also included are a Gap Analysis of operational practices, and proposed changes to suppo ...
-
Partnership Manager
2 weeks ago
United Surgical Partners International Dallas, United StatesA Partnership Manager is responsible for physician and physician practice outreach. In accordance with enterprise and local strategic priorities, this role will establish and foster relationships with physicians, practice managers and / or schedulers that best grow and develop US ...
-
Stock/sales Associate/cashier
2 weeks ago
Ann Taylor Dallas, United States**New Lab Concept Store Flexible schedule and great incentives/discounts **Great Hospitality and having fun selling in an upbeat culture is a must. · Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and pre ...
-
Anesthesia Tech 2
3 days ago
Baylor Scott & White Health Dallas, United States Full timeLocation - Baylor University Medical Center (Dallas,TX) · Unit/Dept - Anesthesia Services · Schedule/Shift - Monday thru Friday 630am - 300pm · JOB SUMMARY · The Anesthesia Technician 2 helps Anesthesiologists with routine to complex procedures before, during, and after anesthesi ...
-
Sr. Associate, Information Risk Management
1 week ago
Santander Holdings USA Inc Dallas, United States Full timeSr. Associate, Information Risk ManagementDallas, United States of AmericaThe Information Risk Management Senior Associate (Sr. Associate, Operational Risk) will be part of a dedicated team and execute against IRM strategy and conduct independent risk assessments/review and chall ...
-
Sterile Processing Tech 2
3 days ago
Baylor Scott & White Health Dallas, United States Full timeLocation - Baylor University Medical Center (Dallas,TX) · Unit/Dept - Sterile Processing · Shift/Schedule - Monday thru Friday 1030pm - 700am · JOB SUMMARY · The Sterile Processing Technician 2 performs a variety of duties associated with cleaning, sterilization, processing, orga ...
-
Dental Therapist
2 weeks ago
Gentle Dental Dallas, United States Full timePlease reach out to Jeff Farrell at for more information. · We're looking for a full-time or part-time Dental Therapist to practice out of our new Dallas office located in Dallas, OR · At Gentle Dental, we value our teammate's smile as much as our patient's smile. · Our vision ...
-
Amazon Web Services, Inc. Dallas, United States8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience · - Knowledge of software development tools and methodologies · - Working knowledge of cloud technolog ...
-
Food Safety and Quality Assurance Technician
1 week ago
SYSCO Dallas, United States Full timeCompany: · US1142 Buckhead Meat of Dallas, Inc.Zip Code: · 75237Minimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and ...
-
Production Maintenance Technician III
1 week ago
SYSCO Dallas, United States Full timeCompany: · US1142 Buckhead Meat of Dallas, Inc.Zip Code: · 75237Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 5 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of ...
-
Santander Holdings USA Inc Dallas, United States Full timeAssociate - Financial Planning & Analysis, Corporate StrategyDallas, United States of AmericaThe Associate, Financial Planning & Analysis manages one or more processes, projects, or procedures within the Financial Planning & Analysis function. · S/he will provide well-analyzed, d ...
-
Monitor Tech
3 days ago
Baylor Scott & White Health Dallas, United States Full time$1,000 sign on bonus (Based on eligibility) · Location/Facility: Baylor Scott & White Heart & Vascular Hospital- Dallas · Specialty/Department/Practice: Specialty Care Unit · Shift/Schedule: Full time Days with (3)12 hour shifts & rotating weekends (7:00am-7:00pm) · JOB SUMMARY · ...
-
Production Technician II – SSMG
1 week ago
SYSCO Dallas, United States Full timeCompany: · US1142 Buckhead Meat of Dallas, Inc.Zip Code: · 75237Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of ...
-
Lead Chef
1 week ago
The Original Pancake House-DFW Dallas, United StatesDirectly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness; training of employees in methods of cooking, preparation, plate presentation, portion and cost control and sanitation and cleanl ...
Mgr., Practice Operations - Dallas, United States - Parkland Health and Hospital System (PHHS)
Description
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.
PRIMARY PURPOSE
Responsible for effectively applying the principles and practices of health planning and clinic management to manage, direct and coordinate the health services in their designated clinics to achieve health center/clinic goals, organization objectives, and population management improvements. Responsible for the operational planning process for the clinic to support Parkland Health's strategic and ambulatory initiatives. Responsible for effective financial management of assigned areas. Focuses on operational issues to facilitate patient flow processes and communicates with physicians, nurses, clinical staff, and members of the leadership team as necessary.
MINIMUM SPECIFICATION
Education
Bachelor's Degree Business, Healthcare Administration, or a related field preferred.
Experience
Must have eight (8) years or relevant experience or:
With approval and sponsorship of the Chief Operating Officer, the experience requirements may be waived for a successful graduate of the Parkland-administered Administrative Fellowship Program
Equivalent Education and/or Experience
May have an equivalent experience to substitute for the education requirements.
Certification/Registration/Licensure
None
Required Tests for Placement
None
Skills or Special Abilities
Leadership & Talent Management:
Organizational Impact:
Knowledge & Experience:
Communication & Influence:
Responsibilities
1. Responsible for managing daily administrative, business, and clinical operations for the health center/clinic population. Organizes personnel to participate in broader population activities.
2. Develop action plans with triage leadership to implement a targeted strategy that meets the needs of the service area population.
3. Seeks to enhance patient satisfaction in health centers/clinic. Assists with patient complaints, guiding the situation toward resolution or directing/escalating to the proper resource for resolution.
4. Assists with effective facility management to include co-locators and support services as measured by space planning, cleanliness, functioning of equipment, and overall environmental safety. Assists with the timely and effective maintenance of equipment and rooms to ensure maximum productivity.
5. Analyzes critical operations on an ongoing basis. Provides weekly, monthly, and annual reports to evaluate and demonstrate practice performance. Communicates results to Population Health administration.
6. Responsible for participating in the ongoing activity with the divisional performance improvements program.
7. Contributes to and establishes operational, functional, and business plans that have short to long-term impact on department and operating results.
8. Communicates with parties within and outside of own department or function, which may include external customers or vendors.
9. Participates in staff selection, assists with training, motivates, and provides input in staff evaluation.
10. Monitor employee satisfaction, turnover, employee initiatives, participation in quality improvement, and other activities to ensure the department and employee goals are obtained.
11. Ensures the proper patient processing and billing functions are carried out effectively, efficiently, and in compliance with all regulatory and billing requirements, including effective collection of insurance and patient receivables. Ensures practice productivity and provides recommendations for improvement.
12. Other duties as assigned.
Job Accountabilities
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.