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Customer Service/Sales Expert - Shrewsbury, United States - Travis Perkins plc
Description
You are here: > > Customer Service/Sales Expert * **Customer Service/Sales Expert**
Business: Travis Perkins
Sector: Branch, Store & Showroom
Location: Shrewsbury, Shropshire
Salary: Competitive + Benefits
Hours of work: 07:30 - 17:00 Mon - Fri and 08:00 - 12:00 Alternate Saturdays
Position type: Permanent
Job type: Full Time
Date posted: 25-Jun-2021
Job reference: 33264
** Job Description**
Joining our friendly and hard working family as a **Customer Service/Sales Expert**, youll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times. No one day is the same as the next in TP branch life, but here are a few pointers:
Our success is built on strong relationships with our customers so its essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
Youll handle requests (including those from some of our larger customers), provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.
This is a key customer facing role, you need the ability to provide **great customer service**, build effective relationships and work as part of a team. Previous experience of managing large customer accounts and developing relationships will be beneficial. We can teach you the rest. We hope you can say Yes to all of the characteristics below - they are in the DNA of all our fantastic **Customer Service/Sales Expert**. Are you:
Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
Someone who thrives in a dynamic and fast paced environment.
Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships
Being a **Customer Service/Sales Expert** Youll also receive **Competitive pay + Benefits** (which includes a half yearly colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Wickes and Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We pride ourselves on being a great place to work that's why we have been voted one of the UKs Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 20+ leading businesses. We operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues. - Job type: Choose your own hours
Sector: Branch, Store & Showroom
Location: Wigton, Cumbria
This is an immediate start for a Yard Sales Assistant to join our Yard Sales team on a casual labour contract with flexible hours between 7.30am - 5pm Monday to Friday and
Job type: Full Time
Sector: Branch, Store & Showroom
Location: Altrincham, Greater Manchester
Joining the Travis Perkins family as an Yard Sales Supervisor, you will ensure the safe and efficient running of our yard. You will also be responsible for leading and inspiring a
Job type: Full Time
Sector: Branch, Store & Showroom
Location: Barnsley, South Yorkshire
Joining our friendly and hard working family as a Customer Sales Assistant, youll be on the front line dealing with our customers that come into your branch; playing a vital role
Job type: Full Time
Sector: Branch, Store & Showroom
Location: Wickford, Essex
As a Hire Fitter/Driver in Travis Perkins, you will play a vital role in supporting our Hire Manager to meet and be compliant to all mechanical, electrical processes and
Job type: Full Time
Sector: Branch, Store & Showroom
Location: Queens Park, Greater London
Joining our friendly and hard working family as an Yard Sales Assistant, you'll be on the front line dealing with our customers that come into our yard. As part of the branch
Job type: Choose your own hours
Sector: Branch, Store & Showroom
Location: Caerphilly, Caerphilly
This is an immediate start for a Yard Sales Assistant to join our Yard Sales team on a casual labour contract with flexible hours between 7.30am - 5pm Monday to Friday and
Job type: Full Time
Sector: Branch Management & Supervisory
Location: Liverpool, Merseyside
The Tool Hire Manager role at Travis Perkins is one of the most rewarding positions in our business in which you will play a vital role in our continued success. Youll support
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