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    Casualty Claims Director - Chicago, United States - Warrior Insurance Network

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    Description
    Job Description

    Job Description

    If you are an experienced


    CLAIMS PROFFESSIONAL
    (with many years of auto and especially nonstandard auto related experience) we'll make sure you are


    COMPENSATED AS A PROFFESSIONAL
    We are seeking an experienced Casualty Director
    The Casualty Claims Director will be responsible for the direct supervision of the Casualty Claims unit.

    Scope of the position includes ensuring compliance with State mandated claims handling guidelines and assuring proper investigation and conclusions of claims.

    Monitor production, staff development and the quality of files assigned to the Unit.


    DUTIES & RESPONSIBILITIES:
    Lead, motivate, and provide direction to the Casualty Unit
    Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained
    Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority
    Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels, and ensure that desired quality and quantity levels are maintained
    Oversee the implementation and monitoring of procedures to assure effectiveness and compliance
    Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes
    Work with staff relative to any suits drawn on cases with respect to litigation handling
    Develop and manage a cost effective defense strategy
    Identify Systems

    issues/problems/suggestions

    for enhancements
    Manage the administrative functions of the unit which include:

    Review, provide direction and assign new losses
    Screening and selecting candidates
    Setting performance objectives and monitoring performance results
    Conduct performance appraisals
    Complete reports as necessary
    Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
    Conduct unit meetings
    Review and respond to Department of Insurance complaints
    Review and direct claim activity on customer inquiries
    Complete special projects as assigned


    QUALIFICATIONS REQUIRED:
    5+ years auto liability claims and supervisory experience
    5+ years managing litigated personal auto files
    Strong technical and administrative background in auto claims handling
    Ability to work independently on technical and administrative matters in accordance with company policy and procedures
    Good leadership, training and development skills
    Excellent communication, interpersonal and organizational skills
    Ability to pass written examinations where required by state statutes to become a licensed claim

    Warrior Insurance Network provides a competitive benefits package to all full- time employees.

    Following are some of the perks Warrior Insurance Network employees receive:

    Competitive Salaries
    Flexible Work Schedules
    Hybrid Remote/In-Office Opportunities Available
    Commitment to your Training & Development
    Medical and Dental
    Telemedicine Benefit
    401k with a generous company match
    Paid Time Off and Paid Holidays
    Tuition Reimbursement Training Programs
    Wellness Program
    Fun company sponsored events
    And so much more

    Job Posted by ApplicantPro

    #J-18808-Ljbffr


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