Admission Representative - Chicago, United States - Chamberlain University

Chamberlain University

Verified Company

Chicago, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Description Chamberlain**Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. We're 99,000 strong, with 31,000 students and 68,000 alumni armed with the skills, passion, and determination to make a difference in today's complex healthcare environment. By living Chamberlain Care, we've built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Job Description Admission Service Center Representative**:

The Admissions Service Center Representative supports Chamberlain University's admission teams by performing a wide variety of activities helping prospective students in their enrollment process for all of Chamberlain University programs.

Supporting Chamberlain's Omni Channel Approach to contact, the role includes answering inbound calls and/or making outbound calls in a call center environment.

With the support of the Assistant Director and Director, you will participate in ongoing trainings for the admissions department, staying up to date on policy and procedural changes, as well as participate in onboarding and training of new admissions representatives throughout the department.

This entry level position is the first level of the Admissions Service Center team.

Assess and qualify prospects to determine if Chamberlain University programs meet the academic and professional goals of prospective applicants
Ability to establish rapport and build relationships via phone in a highvolume call center environment, making around 200 phone calls a day
Remain compliant with standards and policies of the University while operating in a studentcentric environment
Help create and pilot new admissions technology and programs
Maintains a large portfolio of applicants and students and ensures all admissions communications and appointments are met

Qualifications Required**- Bachelor's Degree or equivalent relevant experience

Preferred

A passion for higher education and the desire to help prospective students achieve their educational and career goals.
Enjoys interacting with prospective students over the phone while creating meaningful relationships.
Ability to craft wellwritten, compelling messages to our students and fellow colleagues.
Desire to work in a team oriented environment along with the ability to work well independently.
Goal oriented and internally motivated.
Ability to work 1 evening per week and an occasional Saturday.

Additional Information:

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.95 and $23.65. Actual pay will be adjusted based on jobrelated factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits._

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Adtalem offers a robust suite of benefits including:_

- _ Health, dental, vision, life and disability insurance_
- _ 401k Retirement Program + 6% employer match_
- _ 15 Days of Paid Vacation Days each Calendar Year_
- _ 12 Paid Holidays + 2 floating holidays_
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Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation