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patient services rep
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RWJBarnabas Health Kearny, United StatesPatient Services Rep · Req #: · Category: Clerical / Administrative Support · Status: Full-Time · Shift: Day · Facility: Barnabas Health Medical Group · Department: Kearny-Bayonne Primary Care · Location: · Barnabas Health Medical Group, · 206 Bergen Avenue, Kearny, NJ ...
Patient Services Rep - Nutley, United States - RWJBarnabas Health
Description
Patient Services RepReq #:
Category:
Clerical / Administrative Support
Status:
Full-Time
Shift:
Day
Facility:
Barnabas Health Medical Group
Department:
Nutley Primary Care
Location:
Barnabas Health Medical Group,
175 Franklin Ave Ste 201, Nutley, NJ 07110
Job Summary
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations.
PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.Qualifications:
Required:
High School Diploma or GED
Relevant experience and/or training, or equivalent combination of education and experience
Experience working managing multiple schedules, multiple phone lines and tasks
Previous medical receptionist experience or background in general office
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communications skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Knowledge of medical terminology and electronic medical record (EMR) systems preferred
Monday, Tuesday, Thursday 9am-6:30pm, Wednesday & Friday 9am- 4PM
Preferred:
Knowledge of medical terminology and electronic medical record (EMR) EPIC systems preferred
Essential Functions:
Performs patient check-in and check-out functions
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
Creates and maintains health record information, files and organizes as needed
Coordinates with insurance providers and handles pre-authorizations and certifications
Benefits and Perks
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees
physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
Choosing RWJBarnabas Health
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team.
We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.
As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state.
We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity EmployerRWJBarnabas Health is an Equal Opportunity Employer
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