- Downtown
- Palo Alto -CSR - Covid
- Berto Guerra
- Berto Guerra Dental
- Walzem
- Walzem Dental
- South Park
- Haven for Hope - Homeless specialty
- Converse
- Barlite - OB/GYN
- Competitive Compensation
- Health, Dental, Vision & Life Insurance
- Retirement Plans 403(B)- Company Match Contributions
- Basic Life Insurance
- Basic Life Insurance for your Spouse & Children
- Short & Long-Term Disability
- Flexible Spending Account (FSA)
- Wellness Employee Assistance (EAP)
- Travel Reimbursement
- Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected
- Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork.
- Benefits start after 30 days
- Fun & Energetic, Family-Based Environment
- Demonstrate proficiency in establishing and updating accounts in the computer system using name, alias, family members, SSN, and account numbers.
- Demonstrate proficiency in entering charges for self-pay, insurance, and eligibility programs. Reconciles charges at the end of each day. Maintains error-free daily balance sheets.
- Determine patient eligibility for participation in special programs (i.e., Methodist Healthcare Ministries, and others).
- Assist patients and visitors who walk into the clinic. Answer telephones identifying self and name of clinic.
- Demonstrate an excellent understanding of insurance (especially Medicaid, Medicare, and CHIP) and eligibility (Methodist Homeless) programs. To include the use of TMHP and Availity to verify current insurance status.
- Demonstrate ability to schedule patient appointments according to established protocols.
- Maintain 100% productivity rate. Demonstrate proficiency in encounter entries, maintaining logs, knowledge of referrals, and outreach paperwork. Review and update household's financial and demographic information annually.
- Perform intake interview on all new patients using a standard registration form and confirm homelessness. Review and update patient registration form and demographic information periodically.
- Assemble necessary medical/dental record forms for specific patient categories and initiate encounter form as necessary.
- Follow-up on no-shows as directed by Provider.
- Maintain excellent personal attire to include uniform, nametag, and compliance with CentroMed appearance as outlined in the Employee Policy Handbook.
- Demonstrate excellent attendance and punctuality.
- Assist clinical teams in patient assessment via observation and notifies clinician in the event of an emergency.
- Abide by policies and procedures dictated in the Employee Safety Handbook, to include maintaining agency, OSHA and JCAHO compliance standards.
- Participate in the agency's Quality Improvement Program.
- Assists with outreach activities and other duties as assigned by the Director or Supervisor.
- Must be able to perform the essential functions of the position.
- Must be able to meet the attendance requirements of the position.
- Must not pose a threat to the health or safety of other individuals in the workplace.
- Physical ability to lift up to 20 pounds unassisted.
- Must be able to deliver excellent customer service, externally and internally
-
Customer Service Representative
2 weeks ago
Dillard's Retail Department Store San Antonio, United StatesJob Summary: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, assisting with inquiries, and ...
-
Customer Service Representative
2 weeks ago
AlphaGraphics - US816 Bear, United States**Benefits**: · - Competitive salary · - Free uniforms · - Opportunity for advancement · - Paid time off · - Training & development · - Tuition assistance · Established in March 2023, **AlphaGraphics Bear, DE** is a minority, and women owned business. With a commitment to excelle ...
-
Customer Service Representative
4 days ago
Athlon Partnership San Antonio, United StatesOur growing marketing company is seeking enthusiastic **Customer Service Representatives** to join our dynamic team. We offer a supportive work environment, fantastic earning potential, and opportunities for growth · **What We're Looking For**: · - Excellent communication and int ...
-
Customer Service Representative
3 days ago
MK47 Enterprises San Antonio, United StatesJob Overview: · **Duties**: · - Handle incoming customer inquiries · - Assist customers with product information, pricing, and availability · - Process orders, returns, and exchanges accurately and efficiently · - Resolve customer complaints in a professional manner · - Upsell pr ...
-
Customer Service Representative
4 days ago
Jaime Luna - State Farm Agent San Antonio, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Customer Service Representative
2 days ago
Eclipse Technologies New Braunfels, TX, United States FreelanceExperience (Junior Level) · Experience · Full-time · - At our dealership in the northeast of Braunschweig, we offer you a pleasant and modern working environment where you can contribute your professional expertise and develop it in a targeted manner. Teamwork, flexibility, and a ...
-
Customer Service Representative
5 days ago
SPECTRUM San Antonio, United StatesJob Description · PAY RATE - $20.00 per hour · Contingent Start Date: July 5, 2024 · 13 Weeks Paid Training: Tuesday thru Saturday · Night and Weekend Availability Required · At a Glance · Full-time entry-level to mid-level customer service role troubleshooting and resolving tech ...
-
Guest Service Representative
2 weeks ago
Nothing Bundt Cakes San Antonio, United StatesAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping gu Guest Service, Representative, ...
-
Client Service Representative
2 weeks ago
DES Inc San Antonio, United StatesDerive Enterprise is seeking a full-time Client Services Representative who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct app ...
-
Guest Service Representative
1 week ago
Nothing Bundt Cakes San Antonio, United StatesAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping gu Guest Service, Representative, ...
-
Client Service Representative
3 weeks ago
DES San Antonio, United StatesDerive Enterprise is seeking a full-time Client Services Representative who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct app ...
-
Customer Service Representative
3 weeks ago
FastSigns San Antonio, United StatesBenefits:IRA matching · Dental insurance · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · FASTSIGNS #13402 is hiring for a Customer Service Representative to join our team · Benefits/Perks:Competitive Pay · Paid Vacation and Holidays · Perf ...
-
Customer Service Representative
1 week ago
Spectrum San Antonio, United StatesPosition Type: Full Time Location: San Antonio, Texas Date Posted: Date posted 05/13/2024 Areas of interest: Call Center, Customer Operations, Customer Service Requisition Number: Business unit: Customer Operations CRP 113 PAY RATE - $20.0 Customer Service, Customer Service Repre ...
-
Customer Service Representative
2 weeks ago
Circle K Stores, Inc. San Antonio, United StatesStore : 13794 Potranco Rd, San Antonio, Texas 78245 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, w Customer Service Representative, Cus ...
-
Client Service Representative
1 day ago
DES Inc San Antonio, United StatesJob Description · Job Description Derive Enterprise is seeking a full-time Client Services Representative who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on th ...
-
Customer Service Representative
2 weeks ago
Workforce Solutions Alamo San Antonio, United StatesThis position represents a paid internship opportunity that may lead to a permanent full-time position. · We're seeking a positive, personable customer service representative for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the b ...
-
Customer Service Representatives
2 weeks ago
Tallawah MPC San Antonio, United StatesOur firm is an outreach organization sponsored by some of the most prestigious and nationally recognized clients. We are one of the fastest growing outreach programs in our area with a network impacting thousands of individuals nationwide. · Our team shapes our company and conne ...
-
Customer Service Representative
3 weeks ago
HYP San Antonio, United StatesWe are seeking a (CSR) Bilingual Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not ne ...
-
Customer Service Representative
3 weeks ago
Ultimate Staffing San Antonio, United StatesAre you a Customer Service Expert? Position pays $19.50- Non Bilingual and $20.50- Bilingual hourly We are seeking 5 Collection Specialists on a temp to hire basis for Day Shift 8-5 pm Monday through Friday and Night Shift Monday through Thursday Noo Customer Service, Customer Se ...
-
Customer Service Representative
1 week ago
Southwest Business Corp San Antonio, United StatesYou will enjoy Monday - Friday work hours in a role that is not only a great opportunity to learn a process that benefits yourself and/or others, but you are able to assist customers with their needs, making a positive impact on their experience with Customer Service Representati ...
Customer Service Representative - San Antonio, United States - El Centro Del Barrio
Description
Job Description
Job DescriptionDescription:Locations vary:
COMPANY OVERVIEW
CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community.
Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations.
We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home.
MISSION
We improve lives through improving the well-being of families through high quality, compassionate health care.
CORE VALUES
RESPECT We treat all persons with dignity and compassion
INTEGRITY We build trust through honesty, word and deed
EXCELLENCE We use best practices to deliver exceptional quality care
AFFORDABILITY We manage resources to provide affordable health care
TEAMWORK We work together as a team in the interest of patient care
JOB SUMMARY:
We are searching for our next SUPER STAR As the Customer Service Representative (CSR) you will serve as the primary source of contact for patients at CentroMed clinic and as such is responsible for welcoming patients into the system and ensuring they have positive experiences. The CSR is responsible for registration and processing of all patients/families requesting health care, social services and counseling. The CSR is responsible for coordinating encounter data entry to meet program and agency deadlines. The CSR also conducts and records patient financial reviews, billing, collections and data summaries relevant to the agency's annual UDS report and Compliance & Quality Improvement activities.
COMPREHENSIVE BENEFIT PACKAGE
DUTIES AND RESPONSIBILITIES:
PHYSICAL REQUIREMENTS:
The above description is a general statement of required major duties and responsibilities performed on a regular and continuous bases. It does not exclude other duties as assigned.
Requirements:QUALIFICATIONS:
Education:
High School Diploma or equivalent
Experience: General experience working in a health care setting; and experience with medical data entry preferred.
Strong clerical skills to include keyboarding and a good understanding of basic math. Computer knowledge and use of
calculator. Must possess mental ability to conduct interviews, reconcile encounter reports and conduct audits with a better-than-average attention to detail.
Bilingual English/Spanish
CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.