00644 - Ticket Writer - Norfolk, United States - Norfolk State University

Description

Title:
Ticket Writer


State Role Title:
Security Officer II


Hiring Range:
$28,759 - $38,399


Pay Band: 2


Agency:
Norfolk State University


Location:
Norfolk State University


Agency Website:
WWW.NSU.EDU


Recruitment Type:
General Public - G


Job Duties
Norfolk State University's Parking Services seeks a Security Officer II to assist with campus parking enforcement.

• Identify vehicles in violation of University parking codes.
• Issue parking citations, install wheel-locks, and provide motorist assistance.
• Assist with special events to include planning and coordinating placement of cones and reserve spaces for large or small events, daily and on weekends.
• Ensure all lots are monitored daily for potholes or for posted signs in need of repair.
• Assist customers with basic account information such as account balance and permit activity.

Ability to work the front office to include:
writing passes, answering the phone and some office work.

• Maintains a professional appearance and demeanor at all times. Displays a positive attitude and communicates well with students, staff, and the general public.

EEO Statement


Minimum Qualifications

• Demonstrated the ability to install some parking signage.
• Demonstrated ability to enter and retrieve information pertaining to vehicle registration, identification and status, using the hand held computer system.
• Demonstrated ability to ensures the accuracy of information and citations entered into the mobile app and provides pictures of parking violations.
• Considerable experience in customer service to the NSU Community and visitors.

Assist University Police with working the Campus gates.

• Demonstrated ability to work under all weather conditions; stand, walk and lift 10 lbs.
• Demonstrated ability to work rotating shifts to include day, night, weekends and some holidays.
• Maintains a professional appearance and demeanor at all times. Displays a positive attitude and communicates well with students, staff, and the general public.
• Considerable experience in the security field required.
• High school diploma or GED, or equivalent combination of training and education that provides the requisite knowledge, skills, and abilities.
• Work all special events.
• Assist with special events to include planning and coordinating placement of cones and reserve spaces for large or small events, daily and on weekends.
• Assist the Ticket Writers when staff shortage accrue.
• Work the Gates when needed.
• The ability to work evening and nights to include working rotating shifts and some holidays.
• Must have a valid driver's license and a good driving record.
• The ability to work the front desk to include answering the phone and writing parking passes.
• Good computer skills required and the use of Microsoft office.
• Excellent oral and written communication skills.
• The ability to work independently and take the appropriate action with minimum supervision.

Additional Considerations
N/A


Special Instructions

Contact Information

Name:
Office of Human Resources


Phone:

Note**:

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

**Equal Opportunity Employer